As the backbone of global commerce, the logistics industry needs efficient management and smooth operations. However, efficient logistics management requires running complex, real-time, and time-sensitive processes across systems and partners. A task made impossible considering the existing manual dependencies in the processes.
Logistics players are turning to Robotic Process Automation (RPA) to increase operational and cost efficiency and improve cash flows. RPA automates and synchronizes operations across diverse systems. This enables businesses to focus manual resources on revenue-generating activities and driving topline growth.
AssistEdge is an enterprise-grade automation platform that focuses on what’s important — scalability, security, and intelligent innovation.
AssistEdge works with global logistics enterprises to transform and upgrade the logistics value chain through supply-chain automation.
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The client observed that frequent delays in order delivery status updates led to higher Days-Sales-Outstanding and Days-to-Bill metrics. After completing deliveries, the sales and carrier representatives often took a long time to update the order status to Ready-to-Bill (RTB) and Ready-to-Pay (RTP), respectively. This had a direct impact on the overall cash flow of the client.
AssistEdge streamlined the order management process, significantly improving the overall cash flow. Every day, the RPA bot finds ‘delivered’ orders and sends out notifications alerting representatives on orders that are candidates for RTB/RTP along with transition-day details. The bot then moves all orders to RTB/RTP status, except the ones placed on hold, as per the configured business rules and carrier payment terms.
This automation helped reduce Annual Days Sales Outstanding by $2.5 Million.
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