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Reimagining workforce through RPA

April 2, 2018 - Shrikant Deo Associate Director, Product Management, EdgeVerve

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As Robotic Process Automation and AI move from concept boards to reality, enterprises are wondering about the impact these technologies will have on their workforce. RPA enters the organization with its promise of reducing operational costs through saving manual efforts on routine deterministic operational activities. The operational cost is reduced as the count of FTE’s on these mundane process oriented activities can also be reduced.

However, RPA implementation does not only mean FTE and operational cost reduction. It allows organizations the ability to reimagine their workforce and amplify the human potential. While the RPA bots take up the routine, repetitive and deterministic work, it creates new higher end work for the humans. Examples include:

While at one end, RPA reduces the need for human effort in routine, repetitive tasks, it creates ample opportunities for employees to apply their knowledge, intelligence and skills towards making organizations smarter, leaner and faster while truly amplifying the human potential of your workforce!

Shrikant Deo

Associate Director, Product Management, EdgeVerve

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