Automation Success Assured — Leading Hospital Chain

A leading hospital chain in the UK and an acute and specialist services provider catering to over half a million patients a year including over 94,000 Emergency Department attendees, wanted to adopt at Intelligent Automation. The hospital chain was looking to integrate the hospital’s application containing patient appointment/shift details and an external shift-booking application used by locums (doctors) to connect to a healthcare professional marketplace. The interface for doctors to find shifts in the hospital trust is provided by a third party software company. Hence, the project involved working with the hospital group, the third-party software provider and a large global consulting company.

EdgeVerve’s AssistEdge RPA helped the hospital in continuous monitoring of shifts in the hospital application for any addition/deletion or changes in shift parameters in real-time and action the corresponding changes in the scheduling application (create, update or delete the corresponding shift in the application accessed by doctors and vice versa). Download the case study to know how AssistEdge solution helped the hospital optimize its operations by automating an essential integration for a key healthcare process and eliminating manual efforts.