With AssistEdge, a leading distributor of aircraft parts and consumables, upgraded 32 bots across 39 processes with zero downtime

Our client, one of the world’s leading providers of aircraft parts and consumables, was looking to upgrade to the latest version of AssistEdge, which was hosted within the client network to optimize operations. They wanted to leverage the latest AssistEdge product capabilities without impacting business as usual.

The AssistEdge team had to upgrade 39 processes to the latest version of AssistEdge with minimal or no disruption to processes and within the planned time frame outlined by the client. By seamlessly upgrading to the latest AssistEdge platform version on-premise, the client was able to leverage the latest product features that aided them to use Intelligent Automation for their critical business processes.

Download the case study to learn how AssistEdge helped the client achieve 90% accuracy in data extraction and a 50% reduction in AHT.