We live in an ever-changing, unpredictable world. In a crisis such as the COVID-19 pandemic, work-from-home is a new reality. With most of the global workforce migrating to working remotely, organizations are leveraging existing technologies to facilitate remote working, increased collaboration, and enhanced security.

A crisis fundamentally changes how we think, work, and engage. Building a resilient workforce helps organizations to thrive in the face of challenges. Virtual collaboration tools ensure seamless communication, innovation, and efficiency without impacting productivity. From making the most of the time to learn new skills to ensuring client commitments are met, employees are identifying opportunities to maintain productivity levels. This is where process automation comes into the picture.

According to a survey conducted by EdgeVerve with senior operations executives, almost 70% of the respondents indicated that their primary objective of embarking on the Automation journey is to improve productivity and efficiency within the operations.

How can process mapping optimize business operations? How can organizations foster employee resilience?

Process mapping and resource productivity are inextricably linked, enabling businesses to prioritize strategies to improve resource efficiency and productivity.

AssistEdgeDiscover is a leading process discovery product that captures and leverages user’s digital interactions to create business process maps and transformational insights that aid organizations in process improvement, automation, and efficiency. Powered by empirical data, the outcomes are free from human biases providing a powerful foundation for operational excellence and continuous improvement.