It took ten years for customers to shift from branches to digital channels. Industry estimates suggest, it will take half as much time, for fifty percent of banking transactions to move from bank-owned channels to third-party channels – thanks to open banking, which is a key trend reshaping the banking industry.
Combining this big industry shift with eleven other key trends, one can be fully certain that our industry will reset itself forever! This research report deliberates on the 12 trends that are set to re-shape banking in 2019 and beyond.
12 major banking trends that will shape banking in 2019