Accelerate Your Journey Towards A Truly Digital Origination

The Finacle Origination Solution Suite is an enterprise class, multi-segment solution designed to help banks and other FIs seamlessly onboard customers across various segments and products, digitally. The unified solution digitizes the entire application lifecycle from initiation to processing, customer onboarding and monitoring across asset and liability products.

Finacle has helped banks and financial institutions around the world to reimagine their customer onboarding journeys with digital technologies to launch tailored products, drive operational excellence, innovate with agility, and enhance customer propositions.

Digital Customer Onboarding

The Finacle Promise

The Finacle Promise
Openness and agility for innovation led growth
Deeper customer engagements across all interactions
Ubiquitous automation to drive down costs

Comprehensive, Componentized Origination Suite

Unlock power of a modern platform
  • Originate multiple products on a single platform, create consistent experiences for both business and end-users
  • Unified, yet modular platform – offers a high degree of flexibility to modify or set up new origination processes quickly and easily
  • Modernize at the pace that matches your bank’s digital onboarding strategies

The Finacle Promise

Craig Bouwer, Head Client Journeys, Personal and Business Banking Africa Regions, Standard bank

“As Africa’s largest bank by assets, we have undertaken to bring innovation to every aspect of our IT systems and the employee experience to enable rich interactions with our customers. Being able to reach customers across our African footprint in innovative and convenient ways is now more important than ever. Our partnership with Infosys is supportive of our vision to become a fully automated, and universal Financial services organization”

In reference to Standard bank’s recognition – Infosys Finacle Client Innovation Awards 2020, for digital unsecured lending platform transformation

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Advanced Architecture

Gain competitive advantage with a platform that offers modularity, interoperability and openness for collaboration

Contemporary layered design

Cloud first solution

Data and analytics

Componentization and micro-services

Declarative and RESTful APIs

Scalability, performance and resilience

Robust security

Continuous deployment

Configurability, localization and extensibility


EdgeVerve (Finacle) brings APIs, integration, and application ecosystems to corporate banking. The strategy is strong on future plans for enhancing existing cloud-based offerings. The DBPP has differentiating business banking features such as preintegration of small business solutions for accounting and analytics via upSWOT. The DBPP offers strong integration capabilities including event streaming and has integrated with multiple third-party digital front-end solutions in the 12 months prior to this evaluation. Reference customers report a high degree of satisfaction with the vendor’s delivery and support, available APIs, out-of-the-box security functions, and willingness to deliver in DevOps environments. EdgeVerve (Finacle) is a good shortlist candidate for banks that look for a well-designed modern architecture and want to collaborate with a vendor using agile approaches.

– The Forrester Wave™: Digital Banking Processing Platforms, Corporate Banking, Q3 2022

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Simplified Transformation

Simplified Transformation

Experience agile, risk-mitigated modernization

Whether it is a big bang switchover or progressive deployment, Finacle helps your bank transform at its own pace by simplifying transformation and minimizing risks

  • Finacle reference bank models for cutting complexity and time
  • Phased transformation for maximizing business outcomes
  • Agile delivery for progressive launches

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Agility For Innovation and Growth

Design an agile onboarding process that drives innovation and growth
  • Rules factory, extensive parameterization, customer centric workflows to create tailored origination processes
  • Multi-channel solution that takes the origination process to the customer’s channel of choice
  • Drive new revenue streams through banking-as-a-service and embedded finance propositions

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Agility innovation growth

Deepen Customer Engagement

Enhance customer engagement across the application lifecycle
  • Comprehensive solution covering product discovery, application prefill, e-KYC, sign-up and account onboarding
  • Paperless origination, e-signatures, biometrics-based authentication to fully digitize onboarding processes
  • Product personalization enablers, instant decisioning workflows, and counter product offers

The Finacle Promise

“With the presence of Pinang, Bank BRI Group is able to reach more volumes of customers in Indonesia at high speed (from application to disbursement in less than 10 minutes without a face to face meeting). Pinang is BRI’s radical innovation catering to the ultra-micro customers creating a seamless and economical on boarding process. The reimagined process provides a faster, cheaper and safer digital lending in Indonesia. With the persistent support of the Infosys management and the robust Infosys Finacle digital banking suite, BRI’s vision of accelerating Indonesia financial inclusion is one step closer”

Kaspar Situmorang | EVP Digital Center Of Excellence | Bank Rakyat Indonesia

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Drive Operational Excellence

Achieve operational efficiency and scale through automation and AI
  • Rule-based straight through processing and open APIs, across application life-cycle to enable seamless information flow
  • Drive intelligent documents processing with advanced AI capabilities
  • Flexibility to configure a host of business rules to implement stringent criteria to ensure product portfolio quality

Drive Operational Excellence

Bank CTBC Indonesia rethinks loan origination

Bank CTBC Indonesia’s loan processing has benefited greatly from the implementation. The entire loan origination process is automated by the solution’s workflows, rules and process setup, eliminating 90 percent of the manual tasks required in the previous legacy system. This has lowered the Bank’s operating cost, shortened the processing time by about 30 percent and given it an edge over competition. Incoming applications have gone up 20 percent. In addition, Bank CTBC Indonesia has uncovered opportunities to launch products faster and generate new revenues.

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