Key Features

Finacle CRM is a one-stop solution for effective management and use of customer interaction records and information.

Unified 360-degree View

Single view across product lines and geographies

Customer Profile Creation and Enrichment

Efficient mapping of customer records across all back-end systems

Service Management

Out-of-the-box service requests for regular banking operations

Ease of Use

Simple interface to carry out operations on entity records

Simple Integration

Future proof, web-based solution built using new generation technologies

Cross-sell Framework

Contextual and personalized customer engagement

Key Benefits

  • Single source of truth for customer information

  • Proven framework for enhanced cross-sell

  • Reduced manual-interventions and faster outcomes

  • Lower total cost of ownership

  • Superior outcomes with effective information flow across applications

  • End-to-end visibility of service requests

Client Stories

Know us better

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Finacle CRM Solution

Finacle CRM, integrated with the powerful Finacle core banking engine, has everything a financial institution needs to address the customer onboarding & information maintenance service for bankin...
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Finacle Core Banking Solution

The Finacle Core Banking solution provides banks a comprehensive set of capabilities, including flexible product factories, extensive parameterization, and product bundling. ...
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Finacle Corporate Banking Suite

Finacle Corporate Banking is a comprehensive solution suite built on an advanced architecture. The solution addresses the trade finance, lending, syndication, payments, origination, limits, collateral...
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Finacle Analytics Solution

The Finacle Analytics solution is an advanced analytics solution developed exclusively for the banking industry. It can analyze all kinds of structured and unstructured data. ...

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