September 2013, 5th annual edition
Efma and Infosys Finacle are proud to present the fifth annual study of ‘Innovation in Retail Banking’. This year, the study brings together perspectives of 148 banks from 66 countries with a particular focus on ‘simplifying technology to innovate’. This year’s study examines the global innovation trends, identifies how banks can overcome barriers to innovation and improve their innovation capabilities. In the face of growing competition from new entrants, and rapidly changing consumer and technology trends, banks will have to improve their innovation capabilities in order to protect their markets and profitability, and to prosper in the long run.
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