The Finacle Digital Engagement Suite is an advanced omnichannel banking solution that helps banks – onboard, sell, service and engage – retail, small business and corporate customers. The suite offers a broad range of traditional, modern and emerging channel experiences to every type of user – end customer, bank staff, external partner and trusted third party. The solution suite’s customer-led engagement architecture taps into multiple customer data pools to create extremely personalized and human-centric experiences, and recommend effective contextual actions.
The (Finacle) DBEP has differentiating off-the-shelf capabilities to support retail, business, and corporate banking. EdgeVerve is a strong fit for both large banks that want to mix and match select Finacle capabilities within a larger digital transformation project and smaller ones seeking a technologically advanced DBEP without any significant gaps.
Jost Hoppermann, VP and Principal Analyst, Forrester