Award

The Finacle API connect solution helps financial institutions to launch their own comprehensive API Banking offerings – easily and quickly. The solution facilitates faster go-to-market for banks with prepackaged API flows, identity and authorization management, and consent-based interactions. Know more

Finacle Payments Suite helps banks successfully transform and modernize their payments landscape to deliver real-time, frictionless payments experiences – anytime, anywhere. A truly digital, real-time platform to accelerate banks payment modernization journey. Built on a modern architecture, the componentized suite has helped banks and payments focused financial technology companies around the world to reimagine their business with digital technologies to drive new revenue streams. The solution leverages emerging technologies, such as advanced analytics, blockchain and AI to offer impressive benefits to banks and their clients. Know more

Finacle believes that cloud adoption is the way ahead for banks in their digital journeys, with SaaS as the ultimate north star. All of the Finacle solutions are built on a cloud-native, composable architecture, and are available or banks to subscribe to as SaaS services. With a robust platform, strong ecosystem partnerships, and growing support from the customers, Finacle is truly committed to accelerate cloud and SaaS adoption for banks worldwide, helping them to inspire better banking by engaging, innovating and operating better. Know more

Best Wealth Management Platform Implementation India 2023

HDFC Bank was recognized for its offshore wealth business, the bank has replaced its legacy in-house application with Finacle WMS. HDFC Bank now has access to a unified platform with comprehensive coverage including thousands of products and advisory services across 12 different asset classes that are leveraged across geographies. The bank is able to support the entire customer lifecycle of their HNI customers with seamless integration of front-to-back-office tasks from risk profiling, goal planning, portfolio monitoring to commission and fee calculation.

Excellence in Innovation – Customer Engagement Mongolia 2023

Khan Bank, being the largest commercial bank in Mongolia, is responsible for carrying out financial transactions of more than 80% of the population. Bank’s Omni-Channel Hub (OCH) platform enables their customers to cover all their financial transactions, starting from day-to-day transfers to account management to insurance and bill payments. And with this initiative “OCH performance enhancement & containerization”, the bank has enhanced the system’s architecture, including short-term performance boosting and long-term capacity enhancement transformation. Thanks to this initiative, the bank is maintaining a seamless system operation even throughout peak times such as pre-holiday upsurges.

Excellence in Innovation – Mobile Banking India 2023

Punjab National Bank ensured a consistent and personalized customer experience across the channels, applications, and devices to onboard, sell, service and engage better. The bank upgraded its mobile application PNBOne where it offered best-in-class user experience. The bank leveraged Finacle Mobile Banking and Digital Engagement Hub to manage all channels of the bank from one place. With this, the bank has enhanced the experience for pre-approved personal loans, virtual debit cards, onboarding process and much more.

Most Innovative Digital Branch Transformation India 2023

In pursuit of meeting evolving customer expectations, competing with larger banks, and establishing a unique market presence, Suryoday decided to embrace a digital core banking solution. The objective was not merely survival but thriving in the digital age, with the belief that a robust digital core banking system was pivotal for success. Following the successful implementation of the Finacle digital core banking solution, the small finance bank witnessed a substantial improvement in operational efficiency, customer service, and overall technological capabilities. This transition not only ensured compliance but also laid the groundwork for future innovations, supporting sustained growth in the ever-changing digital banking landscape.

Best ESG Initiatives India 2023

SIB has consistently focused on sustainable and environmentally-friendly practices, including Green IT, paper reduction, and e-waste recycling. Embracing digital advancements alongside business expansion, the bank has established a strong foundation for extensive engagement in eco-friendly initiatives. SIB has implemented several digital initiatives, aligning with their commitment to green solutions. The bank’s sustainability agenda has been advanced through the implementation of green initiatives, which have also improved the customer experience.

Excellence in Innovation – Voice Banking Implementation (Union Voice Assistant) India 2023
Excellence in Innovation Virtual Banking India 2023
Excellence in Innovation- WhatsApp Banking Feature (UVConn) India 2023

Union Bank of India was recognized for two of its digital initiatives, i.e., UVA (Union Voice Assistant) is a digital initiative that uses artificial intelligence (AI) and natural language processing (NLP) technologies to provide banking services through voice-activated devices, such as smart speakers, mobile devices, virtual assistants. The second initiative, UVConn (Union Virtual Connect), offers a set of banking services in 7 different languages to NTB & ETB customers through WhatsApp by means of Bank’s WABA (WhatsApp Business Accounts) number. Both these services offer benefits like inclusivity, low wait times, faster resolution, improved customer engagement amongst others.

Best Core Banking Implementation Europe 2023

By embracing Finacle’s capabilities the National Bank of Greece has not just improved its ability to engage with customers efficiently but has also streamlined its operations for improved efficiency. This comprehensive approach has enabled the bank to reshape its entire banking environment, representing a noteworthy stride toward a more competitive and customer-focused future in the dynamic financial sector.