- The Co-operative Bank, UK and Infosys Finacle
Excellence in Innovation Awards – SME Digital Banking UK 2022
In UK, SMEs constitute a crucial part of the economy at 99.9% of the country’s 5.6 million businesses. To serve this important segment, the Cooperative Financial services has been transforming its SME services over the last few years. To rapidly build a rich SME banking experience with high levels of personalization and compliance, the bank decided to migrate its corporate banking systems to the latest version of Finacle Corporate Online Banking Solution which follow the highest security protocol, are completely extensible and provide tailored user interfaces for retail, SME, and corporate customers. The application is now live for the bank’s SME customers and enables them to use banking services across the internet and mobile. It also facilitates open banking. Since it is fully accessibility compliant, the new solution has considerably improved the experience for specially abled customers.
- Emirates NBD and Infosys Finacle
Best Core Banking Implementation UAE 2022
Best Core Banking Implementation Middle East & Africa 2022
As Emirates NBD grew organically and through acquisition, it brought every new operation onto the Finacle platform. But while all the entities ran on Finacle, they were on different versions. The bank decided to bring all six country operations, starting with Singapore, on to the latest version of Finacle to benefit from componentized deployment, minimal customization and an agile technology stack. Emirates NBD has unified the core banking platform of all its entities and business segments to Finacle 11.x to leverage on the latest features and technical advancements of the system. The Finacle Core Banking Solution enables the bank to take new products across its Retail, Corporate, and Islamic Banking segments to market in quick time.
- Emirates NBD and Infosys Finacle
Best Bancassurance Technology Transformation Middle East & Africa 2022
Emirates NBD wanted to ensure they met the upward expectations of their existing and new affluent customers with the right set of wealth management products and solutions. The bank partnered with more than 15 insurance providers across conventional and Islamic banking entities to offer Bancassurance – to manage the insurance portfolios of its existing customers financially. Leveraging Finacle Bancassurance, the bank offers a complete range of insurance products and services, strengthening its product portfolio and helping it to stand out from the competition. At the bank, the Finacle Bancassurance solution helps create and distribute personalized insurance products to the bank’s affluent customers and maintain high levels of service and compliance. It is a complete distribution platform that enables the bank to offer a range of life, non-life, loan-linked and white-labelled products.
- Bank Raya Indonesia and Infosys Finacle
Best Financial Inclusion Initiative Indonesia 2022
Bank Raya, as a subsidiary of Bank Rakyat Indonesia, is now taking initiatives to celebrate the growth of the Gig Economy — in line with its aspiration to become ‘The Best Digital Bank for Agri and Beyond’ by becoming the House of Fintech and Home for Gig Economy. They are the first company to accelerate digital loan disbursement through PINANG, the first full-service digital loan product. The PINANG Paylater is an application that is fully digital with a digital verification, digital scoring and digital signature system. By combining digital technology, Bank Raya crafted a digital lending solution leveraging Finacle Lending and the Finacle Digital Engagement Hub that automated the end-to-end lending process and issued the loan in just 10 minutes.
- Union Bank of India and Infosys Finacle
Best Self-Service Banking Implementation India 2022
UBI sought to provide a safer and faster way for customers to avoid visiting branches and get their queries resolved conveniently. The bank decided to tap into and leverage the growth potential that a platform like WhatsApp offers by making its services available and responding to customer queries via WhatsApp with Union Virtual Connect (UVConn). UVConn gives its retail customers personalized banking services, at their preferred time, place, and in seven languages. The bank made key services available to the users, including door-step banking, lending, deposits, and grievance redressal amongst others, and cater to customers’ inquiries related to accounts, cheque books, and lockers.
- Übank and Infosys Finacle
Excellence in Innovation – Cloud Banking Solutions Vietnam 2022
VPBank, and its digital imprint Übank, is a pioneer bank in Vietnam working with financial technology (fintech) partners to power its operations. Using Infosys Finacle’s core banking solution as Software-as-a-Service (SaaS) on Amazon Web Services (AWS), the bank saves on the upfront expense of investing in IT and people and avoids the fear of eventually ending up in IT siloes common with inflexible legacy systems. It is aimed at the underbanked, mobile savvy younger generation. Ü Bank by VPBank aims to provide banking and financial services to its target segment with a digital platform, minimizing the effort and time required to perform banking procedures.
