Jabil, a global manufacturing services company, is at the forefront of technology adoption and strives to be the most technologically advanced and trusted manufacturing solutions provider.
Groundbreaking technologies like AI and Automation play an integral role in the success of transformative growth, determining the best path forward for organizations. As these technologies are poised to scale rapidly, the opportunity is ripe for companies like Jabil to explore the spectrum of possibilities, laying the foundation for sustained growth.
Combining EdgeVerve’s in-depth knowledge and comprehensive suite of AI and Automation products, Jabil can uncover opportunities by constantly adapting to meet the challenges of the evolving landscape, thus creating digital experiences never imagined before. We believe that our partnership program will help you embark on a successful AI and Automation journey, accelerating your digital transformation initiatives in the long run.
With a commitment to building new digital capabilities & innovative solutions, we have identified areas where AI and Automation can converge, transforming your business in unpredictable ways.
$200K
worth potential savings identified
90%
reduction in handling time
5%
improvement in CSAT (estimated)
50%
Variations detected were ready for automation
~60%
Faster than manual process discovery
~1M $
Incremental savings identified
An industry study indicates that wrong process selection and gaps in process knowledge are the key challenges in implementing automation at scale. To make the automation program a success, identifying the right process for automation, understanding exceptions, and improving the quality of captured data is more critical than ever.
How can enterprises achieve process excellence? How can process mining open up automation opportunities?
Transform critical processes & discover the right opportunities for automation
Discover potential for automations in P2P, O2C and R2R areas
Process discovery can be used for analyzing data in different areas such as Procure to Pay, Order to Cash and Record to Report under procurement to,
Discovering the variations and using the insights uncovered in this process can increase the potential for automation resulting in higher savings and better compliance. Process Discovery is an AI-based technology which enables an enterprise to capture task-level data, wherein this granular information is the key to unlock the true value of automation.
Delivering value
AssistEdge Discover is a leading process discovery product that captures and leverages user’s digital interactions to create business process maps and transformational insights that aid organizations in process improvement, automation, and efficiency. Powered by empirical data, the outcomes are free from human biases providing a powerful foundation for operational excellence and continuous improvement.
AssistEdge RPA automated around 22 high-touch, repetitive processes across Sales, Supply Chain, Purchase, Shipping, and Warehouse Operation units, including creating Sales Orders (SO), creating POs for its suppliers, acknowledgment of PO’s, ASN label generation, etc.
9X
Improvement in employee productivity
~90%
Cost savings per contract review
90%
Reduction in time spent on contract review
Claims processing is a key operational activity for an insurer and involves multiple claims processing systems with complex manual procedures. Despite extensive automation using RPA, there are several scenarios where manual intervention is required. One such instance is the extraction and validation of data from the claim document and receipts.
Challenges in Contract management
Contract management in finance and procurement
Finance teams spend considerable time and effort to extract, analyze, and review contracts to prevent revenue leakage, identify contractual risks, mitigate operational risks, and ensure contractual compliance.
Procurement teams have to go through numerous contracts in their day-to-day work, analyzing and reviewing clauses, which is a time-consuming exercise.
Similarly, any change in the legal framework requires the legal team to review all the contracts.
Delivering value
Key Benefits
XtractEdge Contract Analysis ingests pertinent information from all contract agreements and captures relevant information from all contracts and other related documents such as contract clauses, policies, expiry, etc. Knowledge models are created to capture contract rules, exceptions, and resolutions. The knowledge model learns and evolves with operational knowledge and contract exceptions. It has the capability to extract information from tabular data spanning across pages and handling capabilities like nested tables and merged cells. It also provides the ability to handle complex contract document extraction and reviews.
A responsive XtractEdge Chatbot interface with Natural Language Processing can handle queries from users related to the contracts.
100+
User transactions recorded
10+
Variations detected
5
Disparate applications identified
In today’s age, procurement is increasingly expected to evolve from a mere support function to a key strategic enabler. It is tasked with not only optimizing cost but also with bringing in innovation, moderating the risk and compliance while keeping high supplier performance in mind.
How can procurement organizations leverage AI to deliver optimal value to the business? Why is real-time visibility critical to creating new opportunities?
Leveraging digital procurement capabilities for better outcomes
Delivering value
XtractEdge Chatbot & customer service
XtractEdge Chatbot provides a self-service channel empowering the customers & suppliers to choose a customer service channel. The AI & NLP-powered engine helps in intent identification; it is also powered by RPA automation, apart from API integrations at the backend.
The exceptions from the chatbot are seamlessly passed to the live agent due to the integration with AE ReTEM. The chat context is automatically passed to the agent, relieving the customer of the need to repeat the problem.
TradeEdge Spend Analytics is an enterprise-grade, AI-powered product designed to augment the performance of various stakeholders in procurement teams. It sits on top of existing systems of record, eliminating the need for any rip-and-replace, and generates value for procurement leaders through actionable insights, opportunities, and execution support.
TradeEdge Spend Analytics accelerates the spend analytics process by simplifying data, providing the right visibility, and identifying opportunities to amplify procurement savings. This, in turn, enables enterprises to create best-in-class procurement practices, identify opportunities to reduce costs, and improve risk management.
100+
User transactions recorded
10+
Variations detected
5
Disparate applications identified
90%
Cost Savings for a Japanese conglomerate
10X
Improvement in productivity for a US Financial Services Major
90M
Revenue leakage identified for an American Telecom Major
90%
Cost Savings for a Japanese conglomerate
10X
Improvement in productivity for a US Financial Services Major
90M
Revenue leakage identified for an American Telecom Major
A large organization like Jabil deals with numerous upstream intermediaries, suppliers, distributors, services & technology partners, and customers.
How can AI-led automation help in intelligent information extraction? How can Jabil make document processing a touchless experience?
Eliminating manual document processing with AI-led automation
Delivering Value
There is a need to automate the process mentioned below to improve the productivity and performance metrics.
Key Benefits
Key Benefits
XtractEdge Platform helps in the data extraction of various document formats, automated classification of different documents, section identification, and extraction of required fields, thereby ensuring accuracy. It provides a learning and review workbench to display extracted data and human review for continued learning. Its access control provides a persona and workgroup-based document display on the workbench. It makes the extracted data available to the downstream application in JSON message format.
AssistEdge RPA’s software robots act as a downstream to DocAI and consumes the data for further processing. Its rich set of technology adapters and strong automation capabilities help end-to-end automation of repetitive tasks like validating and massaging the data, applying business rules, login to applications with specific roles, feeding data into ERP and multiple other systems, and performing further tasks in the business process. These help in significantly improving the process efficiency with automation and making them as touchless as possible.
40%
Reduction in AHT
200+
Applications accessible through single sign-on and automated launch
95%
Increase in system log-on speed
40%
Reduction in AHT
200+
Applications accessible through single sign-on and automated launch
95%
Increase in system log-on speed
Using RPA to augment test automation reduces dependency on human resources and brings flexibility in test scheduling, monitoring & control, eases debugging failures, and makes testing scalable.
What is automation testing? How can RPA bots help achieve levels of test automation never seen before?
Simplifying Test Automation process with RPA
Delivering value
The need is to have an automated testing platform, which is platform-independent, and with comprehensive capabilities to handle:
Benefits
A leading cohesive automation platform built with a holistic suite of automation and AI capabilities, AssistEdge enables enterprises to realize the full potential of automation by assuring scalability, security, Intelligence, and Innovation.

AssistEdge Discover analyzed data for PO creation task under Procurement.