AI & Automation
Being Resilient – Winning in the Next Normal

Atul Soneja

SVP & Global Head of Edge and Infosys Nia™
EdgeVerve Systems Ltd. (An Infosys Company)

Most organizations have gone through a real-time litmus test of their business resilience, and quite a few gaps have been exposed. While one plans for disruptions to the short-term continuity of a part of the operations, many business models are not built for such scenarios. To strengthen business resilience, enterprises will need to adopt a systematic approach to revisit the fundamentals and new ways of working.  The podcast covers strategies which organizations can follow to achieve resilience. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

Automation
Process Discovery – Key to successful Digital Transformation

Sateesh Seetharamiah

VP – Global Product Head – AssistEdge,
EdgeVerve Systems Ltd. (An Infosys Company)

For successful Digital Transformation, enterprises need to be more agile in responding to the changing needs or demands of the market and its customers. Processes are the foundation on which enterprise capabilities are built. Process discovery powered by AI and Deep learning is the key. Enterprise should switch to a process discovery approach that combines the best of Business Process Management and Data Mining. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

Automation
Impact of Automation on how we live, work and play

Glenn VanLandingham

VP, Head – Solution Consulting,
EdgeVerve Systems Ltd. (An Infosys Company)

For 1000s of years, humans have been spending majority of their day doing repetitive tasks. This takes a toll on our creativity. Today attended and unattended RPA can do these repetitive tasks and leave room for creativity. Besides, several functions in business require us to think out of the box. Now with RPA being used by businesses, humans can spend time on strategic thinking. This podcast covers applications of RPA in areas like contact centre, document analysis, procurement, insurance and so on. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

Artificial Intelligence
Unlock Enterprise Document Intelligence with AI

Jasdeep Singh Kaler

AVP, Global Product Head – Infosys Nia™,
EdgeVerve Systems Ltd. (An Infosys Company)

On one hand, AI holds enormous promise – from transforming businesses to opening up new opportunities. On the other, we have evolved and heightened customer expectations. So, eventually it boils down to how fast and how accurate decisions can be taken in an enterprise. And when 90% of your data is stuck in unstructured documents across enterprise, how can you take informed business decisions? Organizations handling huge amount of physical data should invest in a document extraction, processing, and comprehension platform which helps unlock business value from enterprise data by extracting intelligence from  documents, regardless of complexity or domain specificity. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

AI Business Applications
Bias in AI

Ashish Khandelwal

Director – Product Management,
Business Applications,
EdgeVerve Systems Ltd. (An Infosys Company)

Over the last few years, we have seen the promise of ubiquitous AI. The technology, in its various forms, is starting to enter mainstream dialogue, no longer confined to enterprise boardrooms or sci-fi constructs. AI is supposed to make us more efficient, more intelligent, and more objective. If popular accounts are anything to go by, it could be what drives our species forward. What do you do, then, when AI is found to be biased? In this podcast, Ashish Khandelwal explains why how AI can become biased and why enterprises must not ignore this threat. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

AI Business Technologies
Accelerating Procurement’s Value Creation Through Intelligence

Avnish Singh

Head of Sales and Customer Success
EMEA and Americas,
EdgeVerve Systems Ltd. (An Infosys Company)

With unexpected becoming a norm, It is important to de-risk procurement from vendors and geographies at higher risk. Demand fluctuations is another area of concern. Listen to the Podcast to understand how enterprises can use Procurement specific AI-driven technologies to build intelligence in their supply chain models to mitigate various Procurement related risks. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

Artificial Intelligence
Infusing Resiliency in IT operations with AI

Sathish Kumar E V

Senior Product Manager – Infosys Nia™,
EdgeVerve Systems Ltd. (An Infosys Company)

The Covid-19 pandemic is a disruptive event like no other and has impacted many critical enterprise business operations worldwide. Global enterprises capitalize on technology to better manage their business. IT operations are the operational layer of an enterprise’s technology landscape. However, enterprises are prone to disruption as demand, supply, and performance flounder. In this podcast, we find out how enterprises can future-proof IT operations by adopting AIOps to manage the technology landscape intuitively and avoid disruption. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

AI & Automation
Strategizing Next Steps with Process Insights

N Shashidhar

AVP – Senior Director and Head,
Strategy and Partnership,
EdgeVerve Systems Ltd. (An Infosys Company)

In this podcast, N Shashidhar talks about the power of Process Insights and the predominant role it plays in improving and changing the execution of business strategies. He also talks about the combination of Process Mining and Process Discovery and how it can exponentially amplify AI and Automation Outcomes. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

Artificial Intelligence
Making Machines More Like Us – How to Train AI

Kamalkumar Rathinasamy

Principal Technology Architect
IMPACT – Infosys Central Automation Unit

In this podcast, Kamalkumar talks about the need for domain knowledge in Machine Learning models to make them more effective, Kamal also talks about techniques used to pass on years of learning effectively on to a machine by leveraging real life case studies. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

AI Business Applications
Increase accountability in social services with a specialized procurement solution

Craig Harris

AVP – Senior Principal – Customer Success,
EdgeVerve Systems Ltd. (An Infosys Company)

Manzur Ali

Manager – Client Services,
EdgeVerve Systems Ltd. (An Infosys Company)

The delivery of social services to citizens have always been an area of focus for governments across the world. Recently, Governments have recognized the benefits that an intelligent procurement solution could deliver in selecting and contracting with the right service providers and managing the performance of these social service contracts. The recent pandemic saw governments across the globe accelerate the delivery of various social services to help vulnerable citizens in their time of need. Traditionally governments were using grant management systems to manage such social service contracts, however these systems were typically not integrated with upstream Contract Management systems resulting in a lack of visibility into the impact of the social investments made by Governments.

 

Listen to this podcast to understand how a specialized procurement solution will increase accountability among social service providers and help the government achieve targeted outcomes.

 

The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.

AI Business Applications
Make Debt Collections Resilient To The Next Crisis

Chetan Chavan

Associate Director,
Business Development,
EdgeVerve Systems Ltd. (An Infosys Company)

The pandemic wiped out 80 million jobs in 2020 and young earners were most impacted by the job loss. With very little to no savings, they had no other option but to take personal loans. While moratoriums and grants by governments worldwide helped ease off the crisis temporarily, it also added a pressure on collecting agencies to collect loans. With the crisis still not fully over, what can collection agencies do to improve collections without losing out the good customers? Listen to this podcast to find out. The Edge Quarterly Podcast – Your spot to know all that’s hot in the world of Artificial Intelligence and Intelligent Automation.