Evan Kirstel hosts EdgeVerve and Infosys experts to decode the next era of GBS

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Evan Kirstel hosts EdgeVerve and Infosys experts to decode the next era of GBS

Discover how enterprises are moving beyond traditional shared services, transforming GBS into a growth engine powered by agentic AI and unified data.
Podcaster
Evan Kristel,
Tech Influencer
Panelists
Praveen Kombial,
Global Sales Head,
EdgeVerve
Kshitij Shah,
Strategic Business CRL,
Infosys
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From the Frontlines of AI-Powered GBS

  • The evolution of GBS from task execution to strategic innovation

  • How agentic AI is redefining automation: from rules-based to reasoning-based

  • Real-world impact: 40% → 80% automation rates across procurement, banking & more

  • How unified data pipelines overcome silos to fuel powerful AI use cases

  • The human-AI partnership: turning employees into AI trainers and decision-makers

This is not just about automation. It’s about transforming operations into intelligent, self-optimizing systems—and empowering people to do what humans do best.

— Evan Kirstel,
Tech Thought Leader & Host
Why GBS Leaders Are Tuning In

This episode unpacks a seismic shift in enterprise operations. Global Business Services are no longer just optimizing — they’re leading. With EdgeVerve’s unified platform and Infosys’ domain strength, the GBS model is being reinvented for a new era of intelligent autonomy and strategic enablement.

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