Evan Kirstel hosts EdgeVerve and Infosys experts to decode the next era of GBS

Evan Kirstel hosts EdgeVerve and Infosys experts to decode the next era of GBS

Discover how enterprises are moving beyond traditional shared services, transforming GBS into a growth engine powered by agentic AI and unified data.
Podcaster
Evan Kristel,
Tech Influencer
Panelists
Praveen Kombial,
Global Sales Head,
EdgeVerve
Kshitij Shah,
Strategic Business CRL,
Infosys
From the Frontlines of AI-Powered GBS
  • The evolution of GBS from task execution to strategic innovation

  • How agentic AI is redefining automation: from rules-based to reasoning-based

  • Real-world impact: 40% → 80% automation rates across procurement, banking & more

  • How unified data pipelines overcome silos to fuel powerful AI use cases

  • The human-AI partnership: turning employees into AI trainers and decision-makers

This is not just about automation. It’s about transforming operations into intelligent, self-optimizing systems—and empowering people to do what humans do best.

— Evan Kirstel,
Tech Thought Leader & Host
Why GBS Leaders Are Tuning In

This episode unpacks a seismic shift in enterprise operations. Global Business Services are no longer just optimizing — they’re leading. With EdgeVerve’s unified platform and Infosys’ domain strength, the GBS model is being reinvented for a new era of intelligent autonomy and strategic enablement.

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