Make Debt Collections Resilient To The Next Crisis

The pandemic wiped out 80 million jobs in 2020 and young earners were most impacted by the job loss. With very little to no savings, they had no other option but to take personal loans. While moratoriums and grants by governments worldwide helped ease off the crisis temporarily, it also added a pressure on collecting agencies to collect loans. With the crisis still not fully over, what can collection agencies do to improve collections without losing out the good customers? Listen to this podcast to find out.

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