Applying Patches
Patches can be fetched from the database and applied to respective components in two ways.
· Patches Applied by Components
· Patches Applied from Control Tower
Patches Applied by Components
All available patches are fetched from the server at the time of launch by the respective component. You can choose to apply the patches at the time of launch or at a later time. The components that can fetch and apply the patch from the server are Automation Studio, AEAttended RPA, Albie Decision Workbench and Engage.
After successful upload of the patches, click the required component link below to learn how to apply the patch to the respective component.
· Engage
Patches Applied from Control Tower
When patches are available, they are selected from the Control Tower and then sent to the associated components. These patches are then applied to the components – Robot Agent and Robot.
The Update Management in Control Tower enables you to apply and roll back patches on Robot Agents and Robots.
NOTE: |
· Ensure that the Robots are in stopped state when the patches are applied. · Patches for Robot Agents and Robots are different and can have a dependency on each other which will be specified in the provided patch notes. Patches can have a dependency on previous patches. You can opt to skip any non-dependent patch in between, however; it is recommended to apply patches in sequence only. If any of the patch# is skipped and you want to apply the skipped patch# then, rollback the patch till the skipped patch# and then apply patch# and all the rolled back patches. · If patches are not applied in sequence, it may lead to unwanted results. · If you already have previous version of AE RPA, you would notice that the Upgrade functionality for Robots in Robot View tab has been replaced with Update Management. With this you would be able to create and roll back a Robot to its original state. · Once the patch is applied, the RobotSE folder needs to be updated manually. You need to contact your administrator for the updated RobotSE folder. Replace the RobotSE folder in your machine with the updated folder. The RobotSE folder is available at client-tools > AutomationRuntime > Robot > RobotAgent. |
User Access Restriction in Update Management
User access restriction prevents unauthorized users from applying patches on other user’s robots. It restricts access to Update Management page in Control Tower.
To grant access to different roles:
1. Super User: Super user can upgrade all Robots and Agents.
2. Manager: Manager can access and upgrade robots with profiles that are assigned to the manager.
3. Robot Owner/Process Owner: Robot Owner can upgrade robots that are assigned to self.
4. View Only: This feature is valid only with a combination of Super User and Manager access. If this access is selected, users can view the Update Management page; however the system does not allow to make any modifications.
Navigating to Update Management
To navigate to update management:
1. From
the Navigation Panel,
click the
(Update
Management) icon.
The Update Management page is displayed.
2. After successful upload of the patches, you can apply them to each of the following components:
· Robot Agent
· Robot
3. Click
the 
icon corresponding to the Robot Agent.
This will expand the Robot Agent view and display the list of
its associated robots. If a Robot is in Running
or Error state, the Robot and its associated Robot Agent are disabled for
updates.
NOTE: |
· If a Robot Agent is disconnected, all actions for the robot agents and the associated robots are disabled. · If a Robot is in error or running state, all the actions for the robot and its associated agent is disabled. |
Following table includes the field description of update management:
Update Management |
Description |
Agent Name |
Displays the name of the agent and robot. |
Current Patch |
Displays the current patch applied to Robot Agent and Robot. |
Status |
Displays the status for last applied or roll back patch. |
Rollback |
Enables you to rollback the last and current applied patch. |
Available Patches |
Displays the list of available patches. |
Update |
Enables you to apply the patch to Robot Agent and Robot. |
4. Click
the 
icon to view
the current applied patches to robot agent.
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