RPA Balance scorecard™
Sustain, Scale and Succeed!
For a successful Automation (RPA) journey, an Enterprise should focus on four key perspectives
The AssistEdge RPA balance scorecard™ is devised to track these aspects for a holistic view
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Key Perspectives in the RPA Balanced Framework Scorecard Framework™
Incorporate the FOUR key perspectives for a scalable and sustainable Robotic process automation program
Expected Outcomes
Enablers
Financial Impact
considers the organization’s financial performance and the use of financial resources such as the cost-benefit or return on investment (ROI) of a particular RPA program
Customer Impact
considers the customer or other key stakeholders (vendors, suppliers, employees, and contractors) that the organization is designed to serve through optimal customer service quality and response time
Enterprise Program Management
Enablers
considers the performance of RPA programs by measuring quality, efficiency, governance, and ease of adoption
People & Change Management
considers the performance of RPA programs by measuring learnability, adoption, technology, culture, and other capacities
About AssistEdge
AssistEdge is a scalable automation platform that uses software robots to transform business processes and operations. It comprises four key products that allow enterprises execute partial automations to end-to-end automation of repetitive processes – all through a single platform. With deployments across varied industries, AssistEdge helps companies increase employee productivity and process accuracy, reduces turnaround time and operational costs.
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Hear our experts talk in our recent automation webinar series and understand how we can help you on your journey to automation.
