To remain competitive, organizations not only need to show improvements in their customer-facing capabilities, but they also need to up the game on their internal efficiencies.
Cognitive Customer Service Platform is an integrated platform comprising EdgeVerve and Infosys products. The platform delivers a complete suite of capabilities an enterprise would aspire to have, to p
RPA across industry verticals, the advent of Intelligent Automation, and the resurgence of Attended Automation are giving rise to “Personal Bots”. Once personal bots start gaining ground across in