Knowledge Base for DX 7 : Process Deadlines, Exceptions and SLAs

Business Hours, Business Days & Holidays

In Joget, process deadlines and SLAs can be recalculated using the Deadline Plugin. The Enterprise version includes a deadline plugin called Office Working Hour Deadline which allows a user to recalculate process deadlines and SLAs to actual business hours (8 hours), business days (exclude Saturday and Sunday) and holidays.

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