Are suboptimal, manual, error-prone O2C processes holding you back? Supercharge your omnichannel order management with AI and Agentic orchestration to effectively navigate shifting customer demands and a dynamic regulatory environment!
EdgeVerve AI Next, part of Infosys Topaz, empowers scalable agentic AI across enterprises—streamlining credit checks, invoicing, and collections while ensuring robust governance and seamless human-in-the-loop collaboration.

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TECHNOLOGY

TRANSFORM THE
COMPANY CULTURE
The financial services industry faces significant challenges, including identity fraud and evolving regulatory requirements, making Know Your Customer (KYC) procedures more critical than ever. Bid goodbye to traditional KYC processes! Today, AI-powered solutions are transforming KYC processes, streamlining customer onboarding, and facilitating automated verification and risk assessments.
EdgeVerve AI Next, a unified AI platform, streamlines KYC by automating data discovery, classification, and indexing–reducing operational costs, boosting productivity, and delivering a superior customer experience.

REIMAGINE THE
CUSTOMER JOURNEYS

EMBRACE MODERN
TECHNOLOGY

TRANSFORM THE
COMPANY CULTURE
DBS envisioned a branchless, mobile-only bank that would offer all the functionalities of a physical bank, while making every process paperless and seamless. The result – digibank – a simple, convenient and secure way to bank on-the-go.
To ensure such convenience along with robust security called for a flexible, scalable and resilient platform on which DBS could build their services and launch new features. And that’s why DBS chose Infosys Finacle.
Move beyond fragmented steps to a synchronized financial flow with our Order-to-Cash solution. Experience faster cash conversion, reduced costs, and diminished risks, resulting in a scalable, transparent, and efficient O2C process.
Agentic AI enhances the O2C process by employing autonomous agents to handle key finance operations with precision, governance, and accountability.
Reduce expedited freight costs by 15-20%
Cut Days Sales Outstanding by 20-25%
Reduce Order to Cash lead time by 15-20%
↑ Improve customer satisfaction
EdgeVerve AI Next, a unified AI platform, helped a leading US Bank standardize its KYC process, enabling the management of increasing volumes while enhancing speed, scale, and accuracy.
~1 million KYC documents across 60+ document types
KYC TAT reduced from weeks to days
↓ Reduced
overall costs
EdgeVerve AI Next, a unified AI platform, helped a leading US Bank standardize its KYC process, enabling the management of increasing volumes while enhancing speed, scale, and accuracy.
~1 million KYC documents across 60+ document types processed
KYC TAT reduced from weeks to days
↓ overall costs and processing time
Our Agentic AI O2C solution integrates CRM, ERP, and production systems to automate order management, enhance real-time visibility, forecast demand, and enable self-service by boosting accuracy, speed, and customer satisfaction.
TradeEdge helped Mars Inc. deploy a globally scalable traceability platform and reduce hold-and-release time from 2 days to 2 hours!
Centralized storage for traceability data
traceability and quality management, including hold, release, and disposition
Comprehensive reporting with FSMA compliance dashboard
Real-time and batch Data integration and orchestration platform
EdgeVerve AI Next, a unified AI platform, helped a leading US Bank standardize its KYC process, enabling the management of increasing volumes while enhancing speed, scale, and accuracy.
Reduce expedited freight costs by 15-20%
Cut Days Sales Outstanding by 20-25%
Reduce Order to Cash lead time by 15-20%
↑ Improve customer satisfaction
EdgeVerve AI Next, a unified AI platform, helped a leading US Bank standardize its KYC process, enabling the management of increasing volumes while enhancing speed, scale, and accuracy.
~1 million KYC documents across 60+ document types
KYC TAT reduced from weeks to days
↓ Reduced
overall costs
EdgeVerve AI Next, a unified AI platform, helped a leading US Bank standardize its KYC process, enabling the management of increasing volumes while enhancing speed, scale, and accuracy.
~1 million KYC documents across 60+ document types processed
KYC TAT reduced from weeks to days
↓ overall costs and processing time
The financial services industry faces significant challenges, including identity fraud and evolving regulatory requirements, making Know Your Customer (KYC) procedures more critical than ever. Bid goodbye to traditional KYC processes! Today, AI-powered solutions are transforming KYC processes, streamlining customer onboarding, and facilitating automated verification and risk assessments.
EdgeVerve AI Next, a unified AI platform, streamlines KYC by automating data discovery, classification, and indexing–reducing operational costs, boosting productivity, and delivering a superior customer experience.

REIMAGINE THE
CUSTOMER JOURNEYS

EMBRACE MODERN
TECHNOLOGY

TRANSFORM THE
COMPANY CULTURE
DBS envisioned a branchless, mobile-only bank that would offer all the functionalities of a physical bank, while making every process paperless and seamless. The result – digibank – a simple, convenient and secure way to bank on-the-go.
To ensure such convenience along with robust security called for a flexible, scalable and resilient platform on which DBS could build their services and launch new features. And that’s why DBS chose Infosys Finacle.

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