Digital Banking 2016: Best System Solution

Infosys Finacle won the at Juniper Future Digital Awards

EdgeVerve was adjudged the ‘Best System Solution’ for Digital Banking. Juniper Research, one of the leading analyst firms in the mobile and digital tech sector announced the winners of the Future Digital Awards for Commerce and FinTech 2016.

Modern technology is radically changing the way banks interact with customers and do business. Today, customers demand their interactions to be truly omnichannel. Finacle Omnichannel Hub is an enterprise-class channel management solution that empowers banks to offer seamless and consistent banking experience across channels. The solution helps banks to enhance customer experience Juniper Future Digital Awardsby delivering consistent real-time information and continuity of sales and services across channels. It enables customers to navigate seamlessly across channels without losing the transaction context.

On choosing Infosys Finacle as the winner, the Jury said – “The company has invested significantly in expanding its offerings to include an end-to-end business solution via innovative service offerings and building core intellectual properties. EdgeVerve’s Finacle Omnichannel Banking solution offers comprehensive digital banking capabilities across channels enabling unique personalization capabilities for customers”.

Andy Dey, President – Customers & Operations, EdgeVerve said, on winning the award: “Digitization of the world is changing the way banking is done. Banks globally are focused on getting their digital transformation right to sustain and grow their revenues in this dynamic environment. To help banks achieve the digital transformation successfully, we have built the industry’s most comprehensive and advanced digital banking solution suite. Today, Finacle solutions are powering digital transformations for banks in 94 countries. This award further reinforces our leading position in this space”.

Click here to access the complete list of award winners

The awards are decided by a panel of expert judges based on a number of criteria, including product features and user benefits, innovation, commercial partnerships, commercial launches, certification and compliance and potential future business development.

AssistEdge wins CEM Asia Excellence Award

There were 85 entries across 7 award categories at Customer Experience Asia Excellence Awards 2016. This award recognizes companies that have made the best use of technologies as a core strategy in their commitment to elevating the overall system efficiency, resources management, and customer service quality. In addition, connectivity and harmonization of these technologies are also taken into consideration.

Our implementation of AssistEdge Customer Experience solution at Vodafone New Zealand, was adjudged the 1st runner-up for “Best use of CEM Technology”.

AssistEdge wins CEM Asia Excellence Award

About the award

CEM Asia Excellence Award

The Excellence in Customer Experience Awards is born out of a simple vision to create an event which will honor the highest level of achievement in customer experience across the Asian community. Presented at Customer Experience Asia Summit, the Awards pays tribute to organizations and inspiring role models that lead the way.

These awards form the industry’s benchmark and provide an opportunity for CX professionals to gain recognition for their achievements and initiative. Judged by an Executive Panel of experts, each award celebrates the success of pioneers in this space. Winning an award is an honor, something winners can broadcast to their peers, their clients and their organization at large.

Infosys recognized at NexGen Bank Awards for Innovative Excellence

Infosys Finacle was recognized at the 2016 NexGen Bank Summit with two awards, Best Digital Solutions Provider and Initiative of the Year -Transformation Using Digital Technology. The NexGen Bank Awards recognize organizations that have demonstrated unparalleled innovative excellence in creating the path for bank of the future, thus, giving an opportunity to reflect on the best of the last year.

Infosys Finacle recognized at NexGen Bank Awards for innovative excellence in creating the path for bank of the future

Best Digital Solutions Provider

Modern Technology is radically changing the way banks interact with customers and do business. Today, customers demand their interactions to be truly omnichannel. Finacle Omnichannel Hub is an enterprise-class channel management solution that empowers banks to offer seamless and consistent banking experience across channels. The solution helps banks to enhance customer experience by delivering consistent real-time information and continuity of sales and services across channels. It enables customers to navigate seamlessly across channels without losing the transaction context. Therefore, the solution was recognized as the Best Digital Solutions Provider for offering comprehensive digital banking capabilities for retail, corporate, SME and private banking customers of banks.

Initiative of the Year -Transformation Using Digital Technology

Blockchain is arguably the greatest disruptor to the global financial system in a generation. Blockchain enables secure, peer-to-peer transactions that can be verified without any centralized authority. This distributed ledger technology is of special interest to the banking industry when it is deployed in a permissioned network. The EdgeVerve Blockchain Framework has been designed exclusively for Financial Services. Being asset agnostic, it is the first offering in this industry from India to support international, cross-border transactional business, payments and other high volume banking services. NexGen Bank Awards has recognized this as the Initiative of the Year for banking technology transformation using digital technology.

Finacle Wins at the 2016 Private Banking Middle East Awards

Finacle Wins at the 2016 Private Banking Middle East Awards

Infosys Finacle was recognized at the 2016 Private Banking Middle East Awards with two awards, Best Innovations in Digital Initiative – Middle and Back Office and Best Islamic Banking Technology Provider in the Middle East.

Best Innovations in Digital Initiative – Middle and Back Office

Amidst tightening regulations and heightened customer expectations, having a robust middle and back office technology solutions in place is paramount for any private bank to survive and stay competitive. The following technology vendor provides a whole gamut of middle and back office solutions that have successfully underpinned banks in the Middle East, whilst consistently being ahead of the curve in its approach to innovation, incorporating features such as cloud solutions, Islamic banking and wealth management capabilities.

Best Islamic Banking Technology Provider in the Middle East

As the demand for Islamic finance grows, so does the need for technology that can allow banks to be truly Shari’ah compliant. The winning technology provider has built its Islamic core banking system from the ground up, based on Shari’ah principles in consultation with a team of Shari’ah scholars, allowing its conventional and Islamic core banking systems to work independently from each other.

Infosys Finacle wins Banking Technology Innovation Awards in partnership with clients

Infosys Finacle won two awards for the Best Core Banking Implementation Project at The Asian Banker Technology Innovation Awards. The awards recognized exemplary technology implementations and innovative best practices at the State Bank of India (SBI) for multi-country core banking implementation and at ICICI bank for single-country implementation.

ICICI and Infosys Finacle win Best Core Banking Implementation Project – Single Country

Best core banking implementation project – single country

ICICI bank has made a conscious attempt to remain at the forefront of technological innovations over the past two decades to achieve impressive growth. By migrating to the latest version of Finacle, the bank wanted to leverage the solution’s capabilities that would enable further business growth, empower their innovation strategies and ensure operational excellence. Being the largest private sector bank in India meant that the scale of the migration was enormous and the team looked to complete the entire migration activity within a span of 18 hours. A strong partnership approach and sufficient de-risking measures ensured that the bank was able to successfully undergo such a large-scale transformation without a single minute of downtime. This experience has demonstrated that a pain-free approach to banking transformation with an adaptive solution at the core is invaluable for banks looking to gear themselves for tomorrow.

State Bank of India and Infosys Finacle Win Best Core Banking Implementation Project – Multi Country

Best core banking implementation project – multi country

State Bank of India, in collaboration with Infosys Finacle, was able to upgrade to the latest version of Finacle core banking solution across 24 countries in just 24 months. Using the incremental development principle of agile delivery, the bank and Infosys Finacle team were able to break down the project’s overall delivery requirements into sets of work items that would be completed in sprint cycles. This approach greatly reduced project risk, enabled tighter cost control and accelerated the time for return on investment for the bank. A stringent migration strategy was used to manage each phase of the transformation including the creation of the base version and localization for each country. This project yielded many valuable insights that will help a large bank streamline their approach to multi-country transformations.

TradeEdge listed as “Representative Vendor” in recent Gartner Market Guide for Supply Chain Visibility Software

The phenomenal growth and consumption opportunities that the next billion consumers in the emerging markets present, continue to attract global consumer brands. This growth has resulted from widespread urbanization and a strong consumption by a growing middle class population. Trends and studies across the board indicate sustained and strong consumption-led growth for the next few decades.

While these markets provide lucrative growth opportunities, they also present unique challenges, especially when reaching out to consumers. One of the primary institutional voids in the emerging markets is the low penetration of organized retail – a key channel for product distribution in the developed markets. However, nearly 90% of sales in the emerging markets is driven by complex distribution networks comprising thousands of distributors and millions of small retailers.

EdgeVerve through TradeEdge offers organizations looking to grow in the emerging markets an insights driven sales platform and the reach to the unserved retailers.

Edgeverve, a leading sales insights and distributor management solution provider in the emerging markets announced that it was mentioned as a “Representative Vendor” in Gartner Market Guide for Supply Chain Visibility Software 2016, Christian Titze, 06 January 2016. Gartner identified EdgeVerve as a representative vendor for executional visibility, which is the largest and most mature segment in this Gartner study.

Supply chain leaders can improve performance and lessen risk by using multienterprise, collaborative software for real-time insights across the value network. As the market grows, Gartner expects vendors to further enrich data capture, analytics, simulation and extended collaboration functionality.

Supply chain leaders can use supply chain visibility (SCV) software to improve the operational and financial performance of complex, global value networks. When supply chain business partners at all tiers of the value network, upstream and downstream, can sense and respond to changes in a timely manner, they are better equipped to collaborate on shared goals of improving operational efficiency, reducing risk, or profitably responding to supply chain opportunities and disruptions.

Gartner research shows that some vendors are offering combinations of some processes, such as source/make/deliver or logistics insight combined with risk, or the information hub integrated with response planning. In general, vendors are enhancing their solution portfolios to better target customers.

Gartner Disclaimer:
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

TradeEdge honored with Consumer Goods Technology Reader’s Choice 2016

TradeEdge honored with Consumer Goods Technology Reader's Choice 2016

CGT’s editorial staff chose TradeEdge as one of the 20 technology solution and service providers that are making a substantial impact on how consumer goods organizations innovate with technology.

CGT magazine is a leading authority on information technology for the consumer packaged goods industry, and its readers recognize technology solutions and services providers across 15 different categories. From ERP to Digital Commerce and everything in between, the survey covers the vast landscape of investment opportunities available for growth-hungry consumer goods organizations.

EdgeVerve, through TradeEdge, offers insights-driven sales platform for global brands to maximize visibility as well as accelerate profitable growth in the emerging markets. EdgeVerve is growing its presence in the consumer products industry. The company has added 300 new distributors to its worldwide 3000+ distributor network in the year 2015”.

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