Reimagine banking with a seamless cross-channel experience

Learn how the Finacle Omnichannel Hub can help your bank deliver an engaging banking journey

Frictionless banking powered by Finacle Omnichannel Hub

Key features

Banks are leveraging the Finacle Omnichannel Hub to provide a coherent customer experience

Channel Administration
Centralises channel rules and processes across assisted and self-serve channels
Context Manager
Enables a seamless cross-channel experience for customers
Preferences and Entitlements
Enables the personalization of channel experiences for consumers across devices and channels
Transactions Administration
Configure and design customer transaction experience across channels
Cross channel Coherence
Ensures transactional continutity across channels
Advanced Architecture
SOA based architecture facilitates consistent cross-channel functionalies

Key benefits

  • Superior customer experience across channels

  • Rapid time-to-market for new channels

  • Increase right sell opportunities through insights

  • Enterprise channel management to reduce duplicity

  • Risk mitigated progressive deployment approach

  • Facilitates faster launch of new offerings

Know us better

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