Bank Muscat- Delivering a Truly Digital experience across channels, devices and touch points

K. Gopakumar, Deputy Chief Operating Officer of bank muscat talks about how the new generation of customers with the influence of modern technology are accelerating the pace of evolution across industries. He also talks about how the threats to cyber security has significantly gone up with technology reaching the masses and how banks are now made to focus more on compliance and security measures. K. Gopakumar also walks us through the technology priorities of bank muscat. He also details how their investments in digital channels has resulted in a significant increase in the volume of transactions across mobile and online. bank muscat also capitalizes on multivariate customer data to deliver an extremely contextual insights driven banking to its customers. K. Gopakumar ends the video by talking about the long standing partnership with Finacle and details how Finacle’s digital engagement suite of solutions would help the bank in delivering a true omnichannel experience to its customers.

Bank Muscat is the leading financial institution in the middle east with a strong presence in corporate banking, personal banking, investment banking, islamic banking, treasury, private banking and asset management. The bank has the largest network of branches and electronic channels in Oman, as well as branches in Saudi Arabia, Kuwait and representative offices in Dubai (UAE), Iran and Singapore. The bank also owns Muscat Capital LLC, a brokerage and investment banking entity operating in Saudi Arabia. bank muscat leverages Finacle’s digital engagement suite of solutions comprising of online banking solution, mobile banking solution, and the Finacle Omnichannel Hub. The bank also uses Finacle’s wealth management solution.

ICICI Bank – Reimagining the trade finance process with blockchain

Madhivanan Balakrishnan, Chief Technology and Digital Officer, ICICI Bank talks about having technology at the core of the organization’s DNA and how the bank has been continuously reorienting processes using technology. He talks about the potential of blockchain in the trade process and how ICICI Bank is using the technology not just as an enabler but is capitalizing on its full potential in solving real world problems, by going beyond pilots. ICICI Bank has made significant progress and has on boarded over 280 corporates on its trade connect network.

Madhivanan also talks about the vision behind setting up the India Trade Connect and how this would help alleviate the inefficiencies and the pain points in the traditional trade finance process.  
ICICI Bank is India’s largest private sector bank. The bank leverages Finacle’s Core Banking, Online Banking, and blockchain based Trade Connect and Payments Connect.

Equity Bank – Paving the way for Truly Digital Banking in Kenya

Bhartesh Shah, Chief Operations Officer, Equity Bank talks about how the banking industry in Kenya is evolving with a rapid increase in the digital native population. He details how Equity Bank has made a significant contribution in Kenya leading the way for greater financial inclusion and innovation across Africa. He also highlights how a very small fraction of the bank’s transactions are driven through branches thereby the bank progressing towards increasing the share of digital transactions even further, and transforming branches from being transaction centers to become more of an advisory centers. Bhartesh talks us through the long standing partnership between Infosys Finacle and Equity Bank and how the partnership has evolved from strength to strength.

Having commenced business on registration in 1984, Equity has evolved from a Building Society, a Microfinance Institution to now the all-inclusive Nairobi Stock Exchange public listed Commercial Bank. Equity Bank leverages Finacle suite of solutions that include Finacle Core Banking Solution, Finacle Corporate Online banking, Finacle Retail Online Banking, Finacle Treasury, Finacle Payments, Finacle Islamic Banking and Finacle Trade Finance.

Emirates NBD – Building the Most Innovative Financial Services Organization

Miguel Rio Tinto, Group Chief Information Officer, Emirates NBD talks about how the bank looks to transform itself into a digital company. He also talks about the bank’s comprehensive digital transformation program and how they are looking to transform into a Truly Digital Bank. Miguel also shares how Emirates NBD launched the world’s first lifestyle bank Liv. with a completely different value proposition.

Emirates NBD is a leading banking group in the middle east with a significant retail banking franchise in the UAE. It is a key participant in the global digital banking industry, with over 90 per cent of all financial transactions and requests conducted outside of its branches. Emirates NBD leverages Finacle’s Core Banking Solution, Islamic Banking solution, Enterprise Payments Solution, Liquidity Management and the blockchain based Trade Connect.

Santander UK

Bart Timmermans, Head of Global Transaction Banking, Santander UK talks about the global transactional banking business and how Santander UK is bringing value to its corporate clients with the launch of a new inter-bank cash management service.

Alberto Gonzalez, Head of Product Development UK Global Transaction Banking, Santander UK, talks about how Finacle’s digital offering which includes Finacle Online Banking, Omnichannel Hub, Payment Solution and Liquidity Management Solution has helped the bank create the best of products that will enable them to better service their corporate customers. Santander UK chose Infosys Finacle’s suite of solutions to transform their international cash management system to better serve its corporate customers.

With Finacle, Santander UK will be able to strengthen its multi-channel cash management, cash forecasting and payment services.

Bank Sohar

Mr. Mujahid Said Al Zadjali, DGM – IT & Alternate Channels at Bank Sohar talks about the bank’s journey in becoming the fastest growing bank in Oman. He also talks the technology initiatives that the bank has undertaken and shares his views on contemporary technologies like artificial intelligence and blockchain. Bank Sohar S.A.O.G begun operations in 2007, and today it is one of the fastest growing banks in Oman.

The bank leverages Finacle’s core banking and embedded analytics solution to deliver a truly digital experience to its customers. Bank Sohar provides commercial, investment and Islamic banking services in the Sultanate of Oman.

State Bank of Mauritius

Samir Khare, Chief Information Officer, State Bank of Mauritius, talks about the digitization that is prevalent in the banking industry and various approaches that banks can take to address these trends. He also talks about how State Bank of Mauritius is building the bank of the future and evolving from a traditional to a digital organization.

RBL Bank – Becoming the fastest growing midsize bank in India

Sanjay Sharma, Chief Information Officer, RBL Bank, talks about the bank’s journey as India’s fastest growing private sector bank with an expanding presence across the country and how technology has played a key role at that. He also talks about the bank’s future strategy and details how they look to leverage modern technology to provide innovative products and superior services to clients. RBL Bank is the fastest growing bank in India in the mid-size segment. They have implemented Finacle core banking solution and are looking to capitalize on Finacle’s Omnichannel Hub to render a TrulyDigital banking experience

Equity Bank- driving technology led financial inclusion in Kenya

Equity Bank is a financial services provider headquartered in Nairobi, Kenya and has played a key role in revolutionizing banking in the country. In this video, Festus Kihoro, Head ICT, Equity Bank talks about the role of technology in this journey. The Bank has been leveraging Finacle to expand its operations quickly, seamlessly operate across five countries and deliver the latest digital banking experience for its customers.