Everest group’s report on EdgeVerve’s automation capabilities

This report will provide automation enthusiasts a snapshot of the Service Delivery Automation(SDA) offerings and capabilities of EdgeVerve’s automation product – AssistEdge. It also provides Everest Group’s view of the key areas of strength and development of the AssistEdge solution, which will help existing and potential buyers of SDA to assess AssistEdge on the capabilities they desire to adopt.

451 Research: EdgeVerve AssistEdge is Infosys’ RPA weapon

EdgeVerve’s is Infosys’ RPA weapon as it envisages a bot store with preloaded micro bots, an interactive bot, a business solution bot, a cognitive bot, smart workflow, and process discovery & business case development. It is how to create a business process and repeat it across the enterprise.
William Fellows, Analyst, 451 Research.

Highlights:

  • Infosys describes its automation capabilities as including deterministic automation, natural-language processing (NLP), support for unstructured data, interactive automation, and cognitive and contextual automation. Collectively, the company refers to these as intelligent automation (ML and NLP), and they are delivered through its Nia platform.
  • AssistEdge is on a three-month release cycle and is offered as a flexible pricing model in one, three or five-year terms per bot and per process and also offers an enterprise-wide license. It does support business outcome pricing, but despite many conversations, EdgeVerve says customers end up choosing more predictable models, concerned that they may end up with a much larger savings, and therefore generating a greater reward for EdgeVerve than term-contract pricing.
  • IT service providers such as Infosys are dominating RPA deployment. Having bots configure and manage other bots is the direction in which the RPA market is heading – however, it won’t be a binary world of either human or cognitive operation, it will be both. Infosys will need both its Nia and AssistEdge portfolios.

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451 Research: EdgeVerve AssistEdge is Infosys’ RPA weapon


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EdgeVerve Systems Is A Strong Perfomer In Robotic Process Automation

Excerpted From The Forrester Wave™: Robotic Process Automation, Q1 2017

EdgeVerve Systems Brings A Combined Services And Product Approach as cited by Forrester

In a recent Forrest Wave™: Robitic Process Automation, Q1 2017, AssistEdge was ranked as Strong Performer with competitive options. AssistEdge has scored higher on features related to control room, system management, reporting and resilience

According to Forrester:

“EdgeVerve Systems brings a combined services and product approach. AssistEdge takes a broader services approach compared with the rest of the field. The product is flanked by well-defined frameworks for an automation center of excellence, RPA governance, and process discovery. As expected with an Infosys company, a strong implementation team accelerates projects and lowers deployment costs. Over time, look for AssistEdge to integrate with the Infosys Mana AI platform. AssistEdge is best suited for companies that need services and products to drive successful RPA programs.”

You can view the EdgeVerve Systems Evaluation Overview Report

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The Forrester Wave™: Robotic Process Automation, Q1 2017

In a recent Forrester Wave™: Robotic Process Automation, Q1 2017, AssistEdge was ranked as Strong Performer with competitive options. AssistEdge has scored higher on features related to control room, system management, reporting and resilience.

According to Forrester:

“EdgeVerve Systems brings a combined services and product approach. AssistEdge takes a broader services approach compared with the rest of the field. The product is flanked by well-defined frameworks for an automation center of excellence, RPA governance, and process discovery. As expected with an Infosys company, a strong implementation team accelerates projects and lowers deployment costs. Over time, look for AssistEdge to integrate with the Infosys Mana AI platform. AssistEdge is best suited for companies that need services and products to drive successful RPA programs.”

Download Report