Everest group’s report on EdgeVerve’s automation capabilities

This report will provide automation enthusiasts a snapshot of the Service Delivery Automation(SDA) offerings and capabilities of EdgeVerve’s automation product – AssistEdge. It also provides Everest Group’s view of the key areas of strength and development of the AssistEdge solution, which will help existing and potential buyers of SDA to assess AssistEdge on the capabilities they desire to adopt.

451 Research: EdgeVerve AssistEdge is Infosys’ RPA weapon

EdgeVerve’s is Infosys’ RPA weapon as it envisages a bot store with preloaded micro bots, an interactive bot, a business solution bot, a cognitive bot, smart workflow, and process discovery & business case development. It is how to create a business process and repeat it across the enterprise.
William Fellows, Analyst, 451 Research.

Highlights:

  • Infosys describes its automation capabilities as including deterministic automation, natural-language processing (NLP), support for unstructured data, interactive automation, and cognitive and contextual automation. Collectively, the company refers to these as intelligent automation (ML and NLP), and they are delivered through its Nia platform.
  • AssistEdge is on a three-month release cycle and is offered as a flexible pricing model in one, three or five-year terms per bot and per process and also offers an enterprise-wide license. It does support business outcome pricing, but despite many conversations, EdgeVerve says customers end up choosing more predictable models, concerned that they may end up with a much larger savings, and therefore generating a greater reward for EdgeVerve than term-contract pricing.
  • IT service providers such as Infosys are dominating RPA deployment. Having bots configure and manage other bots is the direction in which the RPA market is heading – however, it won’t be a binary world of either human or cognitive operation, it will be both. Infosys will need both its Nia and AssistEdge portfolios.

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451 Research: EdgeVerve AssistEdge is Infosys’ RPA weapon


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Gartner Magic Quadrant for Global Retail Core Banking 2017

Infosys Finacle positioned a leader for the tenth time in a row

EdgeVerve Systems (for Infosys Finacle Core Banking solution) has been positioned as a Leader in Gartner’s Magic Quadrant for Global Retail Core Banking (GRCB). This is the tenth time in a row that Infosys Finacle has been named a leader. The report evaluates 11 global vendors on two key parameters: ability to execute and completeness of vision. EdgeVerve has been placed highest on ‘Ability to execute’ within the leaders quadrant.

You can read the full report here.

Gartner Magic Quadrant for Global Retail Core Banking 2017
Gartner, Inc., “Magic Quadrant for Global Retail Core Banking”, Vittorio D’Orazio & Don Free , July, 2017

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available here. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designations. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

EdgeVerve named a Leader in The Forrester Wave™: Digital Banking Engagement Platforms

EdgeVerve has been named a leader by Forrester Research, Inc. in ‘The Forrester Wave™: Digital Banking Engagement Platforms, Q3 2017’ report. EdgeVerve was recognized as a leader among 11 top banking platforms, which were evaluated on a comprehensive set of 35 criteria focusing on strategy, current offering and market presence.

 Highlights:

  • EdgeVerve received the highest score in 18 of the 35 criteria used in the assessment – these include Analytics, Directly Supported Channels, Gamification, App Architecture & Infrastructure, Identification & Authentication and Live Scalability
  • EdgeVerve received the highest score among all vendors in the category of ‘Market Presence’ that indicates the reach of the Finacle solution

Forrester Wave -Q2 2017
Referring to Finacle, Jost Hoppermann, VP and Principal Analyst, Forrester mentions in the report, “EdgeVerve delivers across a number of capabilities, and shows no deep gaps… It broadly supports retail, corporate and private banking; and its build-in analytics have visibly improved compared with our earlier Forrester Wave… (Artificial intelligence) AI is a key element of EdgeVerve’s plans: Robo-advisors for wealth management and conversational AI for voice banking are only  two examples… When talking to reference customers, we noted their satisfaction with the solution’s security features and functions.”

Schedule a discussion to explore how Finacle omnichannel offering can help you accelerate your digital transformation journey.

The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

EdgeVerve Systems Is A Strong Perfomer In Robotic Process Automation

Excerpted From The Forrester Wave™: Robotic Process Automation, Q1 2017

EdgeVerve Systems Brings A Combined Services And Product Approach as cited by Forrester

In a recent Forrest Wave™: Robitic Process Automation, Q1 2017, AssistEdge was ranked as Strong Performer with competitive options. AssistEdge has scored higher on features related to control room, system management, reporting and resilience

According to Forrester:

“EdgeVerve Systems brings a combined services and product approach. AssistEdge takes a broader services approach compared with the rest of the field. The product is flanked by well-defined frameworks for an automation center of excellence, RPA governance, and process discovery. As expected with an Infosys company, a strong implementation team accelerates projects and lowers deployment costs. Over time, look for AssistEdge to integrate with the Infosys Mana AI platform. AssistEdge is best suited for companies that need services and products to drive successful RPA programs.”

You can view the EdgeVerve Systems Evaluation Overview Report

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The Forrester Wave™: Robotic Process Automation, Q1 2017

In a recent Forrester Wave™: Robotic Process Automation, Q1 2017, AssistEdge was ranked as Strong Performer with competitive options. AssistEdge has scored higher on features related to control room, system management, reporting and resilience.

According to Forrester:

“EdgeVerve Systems brings a combined services and product approach. AssistEdge takes a broader services approach compared with the rest of the field. The product is flanked by well-defined frameworks for an automation center of excellence, RPA governance, and process discovery. As expected with an Infosys company, a strong implementation team accelerates projects and lowers deployment costs. Over time, look for AssistEdge to integrate with the Infosys Mana AI platform. AssistEdge is best suited for companies that need services and products to drive successful RPA programs.”

Download Report