In response to feedback from their membership, CEB TowerGroup developed a technology analysis product to identify key components of a mobile banking technology investment decision and effectively compare vendor technology products. Infosys Finacle received “best-in-class” achievements in all 4 categories: Customer Experience, Interface Development, Integration and Management, and Enterprise Support.
This report looks at both regional and global commercial online banking solutions. The selection process centered around those vendors with mature products, recognized innovation, and multiple large-scale installations with major commercial banks. Infosys Finacle received “best-in-class” achievements in Core Functionality and User Experience categories.