Revitalize debt collections
Respond thoughtfully to the present crisis, recalibrate strategy for the medium-term and boost debt collections for the long-term.
One of the biggest impacts of COVID-19 has been on the economy, especially in debt collection. Unemployment, loss of revenue, fall in disposable income, cautious spending habits etc. are bound to change the way people think about debt and new mortgages. They are also likely to reconsider their existing debt and repayments.
This will make the work of collections leaders more challenging, naturally. However, it will also place pressures on operations leaders, risk and compliance leaders, and IT leaders of lending organizations.
Download this flipbook to hear from experts at FinXEdge discuss the strategies and tactics needed to be resilient against credit losses and increase collections ROI, in the short, medium and long-term.
