Banks and other lending financial institutions across the world have been trialing with deploying in-house and off-the-shelf AI solutions across different functions in the lending value chain. However, very few are investing in AI and ML capabilities to improve debt collections. The evolving credit environment worldwide likely will create urgency in the near future, and we believe organizations that start implementing now will gain a competitive advantage.
This whitepaper – jointly created by LendIt and EdgeVerve, explores the reimagined world of collections, how Machine Learning and AI capabilities are providing debt collection functions new tactics to grow recovery, reduce costs and improve customer retention. This would be of interest to you whether you are a retail banker, fintech lender, collection agency or a financial services consultant.
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