Finacle Online Banking solution provides a unified internet banking platform that caters to the banking needs of a bank's retail, corporate and SME customers. The solution has a comprehensive set of features targeting each of these segments. Our customers have deployed this solution in different ways – choosing to cover a single customer segment or across all 3 segments. The solution is truly omnichannel enabled, delivering exceptional user experiences across channels and devices. The solution uses the latest technologies in UX design to deliver responsive and adaptive user experience.
Today, the solution is used by over 195 banks in 65 countries. All segments of financial institutions – ranging from organizations with USD100 million in assets to tier-1 global financial have relied on this solution to deliver exception customer experiences. The solution is powering banks such as: ICICI Bank and Axis Bank in South Asia; National Commercial Bank and Banque Saudi Fransi in Middle East; Eastern Bank (USA) and Republican Bank (Caribbean) in Americas; Discount Bank and Mediterranean Bank in Europe; Heritage Bank and Equity Bank in Africa, among others.
A quick snapshot of our offering is illustrated by the video below:
- Enables bank extend
24 x 7 omnichannel access to banking services enhancing customer satisfaction
Creates rewarding customer experience that enhance online channel stickiness and adoption, helping banks lower costs and build efficiencies
Personalization available at multiple levels:
- Provides banks a
full-fledged administrator interface to define rules and control customer entitlement.
- Empowers a bank's customers to manage and track cash flows efficiently and in real-time leading to greater business productivity
Intuitive dashboard view is readily available for both business (with a snapshot of each corporate customer relationship) and retail users.
- Future ready solution with
provisions to enable a 'secure and frictionless banking experience without passwords' through multifactor authentications (fingerprint, voice and eye scan).
- Architected on leading open industry standard J2EE platform, it provides for high scalability and performance
Reduces customer support overheads by empowering customers to manage their own accounts
- Enhances business agility and
reduces time to market for introduction of new generation products and services
- Allows the bank
flexibility to customize offerings and eliminate vendor dependence
- Low cost of ownership with thin-client infrastructure that
minimizes maintenance costs
- Widening the bank's revenue streams and increasing share of wallet through new value added fee based relevant products/ services and social commerce transaction platforms.
Our industry recognition stems not just from the successful customers across the globe, but from leading analysts who have been able to evaluate the various industry offerings and position us as a 'leader' and 'Best in Class' on a consistent basis.