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Industry Reports


The Emergence of New Banking Business Models

Digitization and Disruptive Technologies spurring Banks to invest in New Business Models

Efma and Infosys Finacle are proud to present the eighth annual study of innovation in retail banking. The theme of this year&'s study is the emergence of new banking business models and how disruptive technologies are driving the latest developments in the industry. The report also explores the role of fin-tech start-ups and how banks are collaborating with them in the new ecosystem.

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Efma-Infosys Finacle Innovation in Retail Banking Research 2015

Infosys has partnered with Efma for the seventh annual study: 'Innovation in Retail Banking'. This year, the study brings together perspectives of 140 bankers from across 70 countries with particular focus on 'industry disruption'. The report encapsulates the perception of bankers on the technologies that will have significant impact in the industry, avenues where start-ups are redefining banking and how banks can effectively work with them to be more innovative.

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Efma-Infosys Finacle Innovation in Retail Banking Research 2014

Infosys has partnered with Efma for the sixth annual study: 'Innovation in Retail Banking'. This year, the study brings together perspectives of 108 bankers from across 47 countries with a particular focus on “Delivering superior customer value”. The report details the bankers’ perception on what technologies will  significantly contribute to rendering a compelling customer experience across channels and at the same time deliver superior value

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What next for advanced analytics? – A report by Finacle and Finextra

How will advanced analytics be a business differentiator for financial institutions? What kind of data is being analyzed? What are the adoption and investment approaches? The Infosys Finacle – Finextra report on advanced analytics, featuring inputs from over 120 banking leaders in 34 countries, answers all these questions and more.

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CEB TowerGroup Mobile Banking Solutions Report

In response to feedback from their membership, CEB TowerGroup developed this technology analysis product to identify key components of a mobile banking technology investment decision and effectively compare vendor technology products. Infosys Finacle received “Best-in-Class” achievements in all 4 categories: Customer Experience, Interface Development, Integration and Management, and Enterprise Support.

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CEB TowerGroup Commercial Online Banking Report

This report looks at both regional and global Commercial Online Banking solutions. The selection process centered around those vendors with mature products, recognized innovation, and multiple large-scale installations with major commercial banks. Infosys Finacle received “Best-in-Class” achievements in Core Functionality and User Experience categories.

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Innovation in Retail Banking – Simplify Technology to Innovate (September 2013, 5th annual edition)

Infosys has partnered with Efma for the fifth annual study: 'Innovation in Retail Banking'. This year, the study brings together perspectives of 148 banks from 66 countries with a particular focus on “Simplify Technology to Innovate”.

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Innovation in Retail Banking – Growth of Channel Innovation (September 2012, 4th annual edition)

Infosys has partnered with Efma for the fourth annual study: 'Innovation in Retail Banking'. The study brings together perspectives from over 300 bankers from 66 countries. As banks have been investing more in digital channel innovation, the focus this year is 'growth of channel innovation'

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Core System Transformation – The Key to Growth in European Banking

An exclusive whitepaper by Daniel Mayo from Ovum

European banks have to tackle the immediate challenges of higher capital requirements, lower risk appetites, tighter compliance and increased customer expectations, but they also need to create a path to deliver sustainable, long-term growth. In this context, core system transformation continues to remain very much on the agenda for some banks. This white paper presents a view of this transformation from a C-Level executive perspective based on the findings of primary research conducted with 65 leading European banks by Ovum in 2011

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Spanish Banks Push for Continued IT Transformation Investments Amid Difficult Local Markets and Industry Consolidation (March 2011)

The IDC Financial Insights White Paper, sponsored by Finacle from Infosys, talks directly with Spanish bankers to explore industry trends and attitudes toward IT investment to support future growth against a backdrop of economic turmoil.

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Los bancos españoles apoyan las inversiones continuas en transformación tecnológica en un difícil contexto de consolidación de mercados locales y sectores (Marzo 2011)

Banking Technology Trends in Spain (Tendencias tecnológicas de la banca en España) es un informe publicado por IDC-Financial Insights y patrocinado por Finacle de Infosys.

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Innovation in Retail Banking - Customer Focused Innovation (September 2010, 2nd annual edition)

A report presented by Finacle from Infosys and the European Financial Management & Marketing Association (EFMA). In its second year, this report presents an industry perspective of innovation trends and best practice in retail banking, and has been extended to include interviews with 145 senior bankers from 50 countries across Europe, the Middle East and Africa.

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Innovation in Retail Banking (September 2009)

A report presented by Finacle from Infosys and the European Financial Management & Marketing Association (EFMA). In its first year, this report presents an industry perspective of innovation trends and best practice in retail banking, and has been compiled following interviews with 89 senior bankers from 26 countries across Europe.

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