Infosys Finacle’s Annual Banking
Thought Leadership Conference

Participate in #FinacleConclave21. Contribute a tree to the planet.

Scaling Digital with Purpose

Welcome to Finacle Conclave 2021, the 19th edition of Infosys Finacle’s flagship annual, banking thought leadership conference.

The banking landscape is increasingly complex and dynamic, with technology-led disruptions, new agile competitors, and evolving regulations. To add, the COVID 19 pandemic is impacting growth rates, profitability and valuations negatively. Amidst such challenging conditions, banks need to accelerate and scale their digital transformation journeys, to respond to the crisis effectively and recover from it in time, to build back a healthy business for the future.

The purpose of Finacle Conclave is to help banks rediscover this template for success, with practical insights, potential strategies and solutions

As the banking industry looks to rise above the pandemic challenge, Finacle Conclave is taking place virtually this year. The conference will feature insights from prominent global banking business leaders and influencers, along with the latest success stories from the banking world, to help you scale digital transformation with purpose.

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Why attend #FinacleConclave21

100+

Speakers

Discover inspiring ideas through success stories of a cross section of global banking peers, visionaries and innovators.

45+

Sessions

Across Retail and Corporate Banking, scheduled every Wednesday for five weeks, with the convenience of 2 hours commitment each day.

5

Days

Explore innovative solutions and ideas each day to help your bank maximize customer engagement, innovate business models and drive operational excellence.

2

Time Zones

Expand your network, virtually connect with banking executives from across the globe and broaden perspectives on adapting to the new normal.

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Agenda

Time zone 1
APAC & MEA		 Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT		 Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT		 Scaling Digital Leadership with Purpose

Sanat Rao
Chief Business Officer
& Global Head
Infosys Finacle
14:20 – 15:05 IST
16:50 – 17:35 SGT		 Navigating to Next Normal – Leading with Digital

Nandan Nilekani
Chairman
Infosys		 Joy Macknight
Managing Editor
The Banker
(Moderator)
15:05 – 15:50 IST
17:35 – 18:20 SGT		 Building the Most Successful Challenger Bank – The Goldman Sachs experience with Marcus

Harit Talwar
Global Head of Consumer Business
(Marcus) Goldman Sachs		 Mohit Joshi
President
Infosys
(Moderator)
15:50 – 15:55 IST
18:20 – 18:25 SGT		 What’s Ahead!

Time zone 2
Europe & Americas		 Sessions
09:30 – 09:35 EST
14:30 – 14:35 GMT		 Welcome Note
09:35 – 10:20 EST
14:35 – 15:20 GMT		 Scaling Digital Leadership with Purpose

Sanat Rao,
Chief Business Officer
& Global Head
Infosys Finacle
10:20 – 11:35 EST
15:20 – 16:05 GMT		 Navigating to the Next Normal – Leading with Digital

Nandan Nilekani
Chairman
Infosys		 Joy Macknight
Managing Editor
The Banker
(Moderator)
11:35 – 12:20 EST
16:05 – 16:50 GMT		 Building the Most Successful Challenger Bank – The Goldman Sachs experience with Marcus

Harit Talwar
Global Head of Consumer Business
(Marcus) Goldman Sachs		 Mohit Joshi
President
Infosys
(Moderator)
12:20 – 12:25 EST
16:50 – 16:55 GMT		 What’s Ahead!

Time zone 1
APAC & MEA		 Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT		 Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT		 Scaling Digital at Barclays – CEO Perspective

Ashok Vaswani
Chief Executive Officer, Consumer Banking and Payments
Barclays		 Mohit Joshi
President
Infosys
(Moderator)
14:20 – 15:05 IST
16:50 – 17:35 SGT		 Panel Discussion:
Digital for the Next Normal – Lessons for Retail Banking

Shanti Ekambaram
Group President, Consumer Banking
Kotak Bank		 Miguel Rio Tinto
Chief Information Officer
Emirates NBD		 Samir Khare
Global Chief Information and Digital Officer
FMB Capital Holdings		 Jost Hoppermann
Vice President, Principal Analyst
Forrestor
(Moderator)
Panel Discussion:
Digital for the Next Normal – Lessons for Corporate Banking

Faisal Ameen
Head of Global Transaction Services, Asia Pacific
Bank of America		 Rohit Joshi
MD & Regional Head of Client Management, Asia Pacific Global Liquidity and Cash Management
HSBC		 Vivek Gupta
President and Head, Wholesale banking
Axis Bank		 Rajashekara V. Maiya
Global Head Business Consulting Group
Infosys Finacle
(Moderator)
15.05 – 15.50 IST
17:35 – 18.20 SGT		 Retail Banking Power Session:
Partner Session
Corporate Banking Power Session:
Digital for the Next Normal – Lessons for Corporate Banking

Rajashekara V. Maiya
Global Head Business Consulting Group
Infosys Finacle
15:50 – 15:55 IST
18:20 – 18:25 SGT		 What’s Ahead!

Time zone 2
Europe & Americas		 Sessions
09:30 – 09:35 EST
14.30 – 14.35 GMT		 Welcome Note
09:35 – 10.20 EST
14:35 – 15:20 GMT		 Scaling Digital at Barclays – CEO Perspective

Ashok Vaswani
Chief Executive Officer, Consumer Banking and Payments
Barclays		 Mohit Joshi
President
Infosys
(Moderator)
10:20 – 11.35 EST
15:20 – 16:05 GMT		 Panel Discussion:
Digital for the Next Normal – Lessons for Retail Banking

Kenneth Farrugia
Chief Business Development Officer
Bank of Valletta		 James Smith
Director and Head
Nationwide Digital		 Chris Portelli
Group Head of Technology
ME Direct		 Dennis Gada
Senior Vice President
Infosys
(Moderator)
Panel Discussion:
Digital for the Next Normal – Lessons for Corporate Banking

Pieter Plas
Global Head of Change & Wholesale Banking
ING		 Karl Werwath
Executive Vice President
& Chief Operating Officer
Bank of the West		 Patricia Hines
Head of Corporate Banking
Celent
(Moderator)
11.35 – 12.20 EST
16:05 – 16:50 GMT		 Retail Banking Power Session:
Partner Session
Corporate Banking Power Session:
Digital Acceleration – Gaining Speed and Scale

Rajashekara V. Maiya
Global Head Business Consulting Group
Infosys Finacle
12:20 – 12:25 EST
16:50 – 16:55 GMT		 What’s Ahead!

Time zone 1
APAC & MEA		 Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT		 Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT		 Driving Purposeful Growth – CEO Perspective

Nestor Tan
Chief Executive Officer
BDO Unibank		 Mohit Joshi
President
Infosys
(Moderator)
14:20 – 15:05 IST
16:50 – 17:35 SGT		 Panel Discussion:
Redesigning Customer Engagement for the New Normal

Kaspar Situmorang
Executive Vice President & Head Digital
Bank BRI		 Adrian Vermooten
Head of Customer Experience
Standard Bank		 Sankarson Banerjee
Chief Information Officer
RBL Bank		 Sajit Vijaykumar
Chief Operating Officer
Infosys Finacle
(Moderator)
Panel Discussion:
Cash Management for the Evolving Normal

Venkat ES
MD & Head, APAC Treasury Product, Global Transaction Services
Bank of America		 Brent Stephens
Head of Liquidity Solutions
Westpac New Zealand		 Balaji Natarajan
Head – Payments and Cash Management, Transaction Banking
ANZ Bank		 Rahul Wadhavkar
Head of Commercial Banking
Product Management, North America
Infosys Finacle
(Moderator)
15.05 – 15.50 IST
17:35 – 18.20 SGT		 Retail Banking Power Session:
How Leading Banks Are Maximizing Engagement with a Unified Hub

Krishna Mohan
Principal – Product Management
Infosys Finacle		 Supriya Sathnur
Product Marketing Lead – Digital Channels
Infosys Finacle
Corporate Banking Power Session:
Differentiating Treasury Services Strategy for the 2020s

Siva Subramaniam
Lead Product Manager
Infosys Finacle		 Sudhindra Murthy
Product Marketing Lead
Infosys Finacle
15:50 – 15:55 IST
18:20 – 18:25 SGT		 What’s ahead!

Time zone 2
Europe & Americas		 Sessions
09:30 – 09:35 EST
14:30 – 14:35 GMT		 Welcome Note
09:35 – 10:20 EST
14:35 – 15:20 GMT		 Technology Led Customer Engagement and Innovation

Amir Arooni
Executive Vice President,
Chief Information Officer
Discover Financial Services		 Arun Krishnan
Global Head of Engineering
Infosys Finacle
(Moderator)
10:20 – 11:35 EST
15:20 – 16:05 GMT		 Panel Discussion:
Redesigning Customer Engagement for the New Normal

Aarthi Murali
Chief Customer Experience Officer
M&T Bank		 Septimus Blake
Chief Executive Officer
National Commercial Bank Jamaica		 Darren Marsden
Chief Information Officer
Nationwide Building Society		 John Dangoia
Global Head of Product Management
Infosys Finacle
(Moderator)
Panel Discussion:
Cash Management for the Evolving Normal

Charlotte Aleblad
Head of Group Cash Management
Swedbank 		Desiree Wolfe
Director of Product Management
Webster Bank		 Frank Koord
Senior Product Manager, Cash Management
ING		 Christine Barry
Research Director
Aite Group
(Moderator)
11:35 – 12:20 EST
16:05 – 16:50 GMT		 Retail Banking Power Session:
How Leading Banks Are Maximizing Engagement with a Unified Hub

Krishna Mohan
Principal – Product Management
Infosys Finacle		 Supriya Sathnur
Product Marketing Lead – Digital Channels
Infosys Finacle
Corporate Banking Power Session:
Differentiating Treasury Services Strategy for the 2020s

Siva Subramaniam
Lead Product Manager
Infosys Finacle		 Sudhindra Murthy
Product Marketing Lead
Infosys Finacle
12:20 – 12:25 EST
16:50 – 16:55 GMT		 What’s ahead!

Time zone 1
APAC & MEA		 Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT		 Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT		 Innovation in the New Normal – Lessons from the Apple Way

Steve Wozniak
Co-founder
Apple		 Sanat Rao
Chief Business Officer
& Global Head
Infosys Finacle
(Moderator)
14:20 – 15:05 IST
16:50 – 17:35 SGT		 Panel Discussion:
Scaling Digital Innovation – Learning from Innovation Pioneers

Jagdish Narayanan
Chief Information Officer
Jio Payments Bank		 Abhishek Arun
Chief Operating Officer
Paytm Bank		 Daniel Cassar
Head of Digital Innovation
APS Bank		 Venkatramana Gosavi
Global Head of Sales
Infosys Finacle
(Moderator)
Panel Discussion:
Scaling Digital Innovation in Business Banking

Michael Spiegel
Global Head of Trade
Standard Chartered		 Kashinath Hariharan
Head of Transaction Banking, Payments, Cash Management & Digital Innovation
ICICI Bank		 Zied Jalali
Head of Structured Finance & Transaction Banking
National Bank of Bharain		 Puneet Chhahira
Global Head,
Marketing & FinTech Engagements
Infosys Finacle
(Moderator)
15:05 – 15:50 IST
17:35 – 18:20 SGT		 Retail Banking Power Session:
Partner Session
Corporate Banking Power Session:
How Blockchain is Radically Transforming Transaction Banking

Emmanuelle Ganne
Senior Analyst & Blockchain Lead
World Trade Organisation		 Alan Koenigsberg
Global Head of New Payment Flows
Visa Business Solutions		 Hitesh Sachdev
Head of Start-up Engagement, Innovation & Investments
ICICI Bank		 Vivek Jeyaraj
Principal Product Manager
Infosys Finacle
(Moderator)
15:50 – 15:55 IST
18:20 – 18:25 SGT		 What’s Ahead!

Time zone 2
Europe & Americas		 Sessions
09:30 – 09:35 EST
14:30 – 14:35 GMT		 Welcome Note
09:35 – 10.20 EST
14:35 – 15:20 GMT		 Innovation in the new normal – Lessons from the Apple Way

Steve Wozniak
Co-founder
Apple		 Sanat Rao
Chief Business Officer
& Global Head
Infosys Finacle
(Moderator)
10:20 – 11:35 EST
15:20 – 16:05 GMT		 Panel Dicussion:
Scaling Digital Innovation – Learning from Innovation Pioneers

Jeremy Balkin
Head of Innovation
HSBC		 Sailesh Panchal
Director of Technology & Engineering
Metro Bank UK		 James Smith
Director and Head
Nationwide Digital		 Don Free
Vice President
Gartner
(Moderator)
Panel Discussion:
Scaling Digital Innovation in Business Banking

Michael Vallance
Managing Director
Santander UK		 Daniel Seay
Director of Wholesale Transformation
Fifth Third Bank		 Ajay Vij
Senior Vice President
Infosys
(Moderator)
11:35 – 12:20 EST
16:05 – 16:50 GMT		 Retail Banking Power Session:
Partner Session
Corporate Banking Power Session:
Enabling Superior Digital Engagements for the Corporate Customer

Chandramouli K
Senior Industry Principal
Infosys Finacle
12:20 – 12:25 EST
16:50 – 16:55 GMT		 What’s Ahead!

Time zone 1
APAC & MEA		 Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT		 Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT		 Scaling Digital Leadership with Purpose – COO Perspective

John Hinshaw
Group Chief Operating Officer
& Group Managing DirectorHSBC		 Mohit Joshi
President
Infosys
(Moderator)
14:20 – 15:05 IST
16:50 – 17:35 SGT		 Panel Discussion:
Driving Digital Operational Excellence

Ajay Kapoor
Head of Business Technology Group
HDFC Bank		 Henry Aguda
Chief Technology and Operations Officer
& Chief Transformation Officer
Union Bank of Philippines		 Sudhir Babu
Global Head of Support
Infosys Finacle
(Moderator)
Panel Discussion:
Driving Digit-First Transaction Banking

Peter Jameson
MD, Head of Trade & Supply Chain Finance, Asia Pacific
Bank of America		 Bhavna Saraf
MD, Head of Trade, Working Capital & ECA Solutions
Lloyds Banking Group		 Krishnaswamy Subbarao
Global Head of Strategy and Products
Infosys Finacle
(Moderator)
15:05 – 15:50 IST
17:35 – 18:20 SGT		 Retail Banking Power Session:
Unlocking Agility and Resilience with Cloud

K R Venkatraman
Senior Product
Line Manager
Infosys Finacle		 Gaurav Sharma
Senior Industry Principal
Infosys Finacle
Corporate Banking Power Session:
Transforming Payments for the Next Normal

Rajendra Veetil
Global Lead – Payments
Infosys Finacle		 Radhesh T Radhakrishnan
Principal Consultant, Payments and Cash Management
Infosys Finacle
15:50 – 15:55 IST
18:20 – 18:25 SGT		 Valedictory Address

Sajit Vijaykumar
Chief Operating Officer
Infosys Finacle

Time zone 2
Europe & Americas		 Sessions
09:30 – 09:35 EST
14:30 – 14:35 GMT		 Welcome Note
09:35 – 10:20 EST
14:35 – 15:20 GMT		 Scaling Digital Leadership with Purpose – COO Perspective

John Hinshaw
Chief Operating Officer
& Group Managing DirectorHSBC		 Mohit Joshi
President
Infosys
(Moderator)
10:20 – 11:35 EST
15:20 – 16:05 GMT		 Panel Discussion:
RETAIL: Driving Digital Operational Excellence

Stephen White
Chief Operating Officer
Yorkshire Building Society		 Jan Erik
Head of Core Banking Technology
Santander Consumer Bank		 Jorge Hospina
Chief Information Officer
Bancolombia		 Raj Kalahasthi
Chief Information Officer
Commercial Bank		 Kapol Tandon
AVP – Regional Manager
Infosys Finacle
(Moderator)
Panel Discussion:
Driving Digit-First Transaction Banking

Jenny Lin
Head of Technology for Commercial Banking
Royal Bank of Canada		 Harish Natarajan
Global Lead – Payments
World Bank		 Michael Knorr
Head of Payment and Liquidity Management
Wells Fargo
11:35 – 12:20 EST
16:05 – 16:50 GMT		 Retail Banking Power Session:
Unlocking Agility and Resilience with Cloud

K R Venkatraman
Senior Product Line Manager
Infosys Finacle		 Gaurav Sharma
Senior Industry Principal
Infosys Finacle
Corporate Banking Power Session:
Transforming Payments for the Next Normal

Rajendra Veetil
Global Lead – Payments
Infosys Finacle		 Radhesh T Radhakrishnan
Principal Consultant, Payments and Cash Management
Infosys Finacle
12:20 – 12:25 EST
16:50 – 16:55 GMT		 Valedictory Address

Sajit Vijaykumar
Chief Operating Officer
Infosys Finacle

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Speakers

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