Infosys Finacle’s Annual Banking
Thought Leadership Conference

Scaling Digital with Purpose

Welcome to Finacle Conclave 2021, the 19th edition of Infosys Finacle’s flagship annual, banking thought leadership conference.

The banking landscape is increasingly complex and dynamic, with technology-led disruptions, new agile competitors, and evolving regulations. To add, the COVID 19 pandemic is impacting growth rates, profitability and valuations negatively. Amidst such challenging conditions, banks need to accelerate and scale their digital transformation journeys, to respond to the crisis effectively and recover from it in time, to build back a healthy business for the future.

The purpose of Finacle Conclave is to help banks rediscover this template for success, with practical insights, potential strategies and solutions

As the banking industry looks to rise above the pandemic challenge, Finacle Conclave is taking place virtually this year. The conference will feature insights from prominent global banking business leaders and influencers, along with the latest success stories from the banking world, to help you scale digital transformation with purpose.

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Why attend #FinacleConclave21

100+

Speakers

Discover inspiring ideas through success stories of a cross section of global banking peers, visionaries and innovators.

45+

Sessions

Across Retail and Corporate Banking, scheduled every Wednesday for five weeks, with the convenience of 2 hours commitment each day.

5

Days

Explore innovative solutions and ideas each day to help your bank maximize customer engagement, innovate business models and drive operational excellence.

2

Time Zones

Expand your network, virtually connect with banking executives from across the globe and broaden perspectives on adapting to the new normal.

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Agenda

Time zone 1
APAC & MEA
Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT
Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT
Scaling Digital Leadership with Purpose

Sanat Rao
Chief Business Officer
& Global Head
Infosys Finacle
14:20 – 15:05 IST
16:50 – 17:35 SGT
Navigating to Next Normal – Leading with Digital

Nandan Nilekani
Chairman
Infosys
Joy Macknight
Managing Editor
The Banker
(Moderator)
15:05 – 15:50 IST
17:35 – 18:20 SGT
Building the Most Successful Challenger Bank – The Goldman Sachs experience with Marcus

Harit Talwar
Global Head of Consumer Business
(Marcus) Goldman Sachs
Mohit Joshi
President
Infosys
(Moderator)
15:50 – 15:55 IST
18:20 – 18:25 SGT
What’s Ahead!

Time zone 2
Europe & Americas
Sessions
09:30 – 09:35 EST
14:30 – 14:35 GMT
Welcome Note
09:35 – 10:20 EST
14:35 – 15:20 GMT
Scaling Digital Leadership with Purpose

Sanat Rao,
Chief Business Officer
& Global Head
Infosys Finacle
10:20 – 11:35 EST
15:20 – 16:05 GMT
Navigating to the Next Normal – Leading with Digital

Nandan Nilekani
Chairman
Infosys
Joy Macknight
Managing Editor
The Banker
(Moderator)
11:35 – 12:20 EST
16:05 – 16:50 GMT
Building the Most Successful Challenger Bank – The Goldman Sachs experience with Marcus

Harit Talwar
Global Head of Consumer Business
(Marcus) Goldman Sachs
Mohit Joshi
President
Infosys
(Moderator)
12:20 – 12:25 EST
16:50 – 16:55 GMT
What’s Ahead!

Time zone 1
APAC & MEA
Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT
Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT
Scaling Digital at Barclays – CEO Perspective

Ashok Vaswani
Chief Executive Officer, Consumer Banking and Payments
Barclays
Mohit Joshi
President
Infosys
(Moderator)
14:20 – 15:05 IST
16:50 – 17:35 SGT
Panel Discussion:
Digital for the Next Normal – Lessons for Retail Banking

Shanti Ekambaram
Group President, Consumer Banking
Kotak Bank
Miguel Rio Tinto
Chief Information Officer
Emirates NBD
Samir Khare
Global Chief Information and Digital Officer
FMB Capital Holdings
Jost Hoppermann
Vice President, Principal Analyst
Forrestor
(Moderator)
Panel Discussion:
Digital for the Next Normal – Lessons for Corporate Banking

Faisal Ameen
Head of Global Transaction Services, Asia Pacific
Bank of America
Rohit Joshi
MD & Regional Head of Client Management, Asia Pacific Global Liquidity and Cash Management
HSBC
Vivek Gupta
President and Head, Wholesale banking
Axis Bank
Rajashekara V. Maiya
Global Head Business Consulting Group
Infosys Finacle
(Moderator)
15.05 – 15.50 IST
17:35 – 18.20 SGT
Retail Banking Power Session:
Partner Session
Corporate Banking Power Session:
Digital for the Next Normal – Lessons for Corporate Banking

Rajashekara V. Maiya
Global Head Business Consulting Group
Infosys Finacle
15:50 – 15:55 IST
18:20 – 18:25 SGT
What’s Ahead!

Time zone 2
Europe & Americas
Sessions
09:30 – 09:35 EST
14.30 – 14.35 GMT
Welcome Note
09:35 – 10.20 EST
14:35 – 15:20 GMT
Scaling Digital at Barclays – CEO Perspective

Ashok Vaswani
Chief Executive Officer, Consumer Banking and Payments
Barclays
Mohit Joshi
President
Infosys
(Moderator)
10:20 – 11.35 EST
15:20 – 16:05 GMT
Panel Discussion:
Digital for the Next Normal – Lessons for Retail Banking

Kenneth Farrugia
Chief Business Development Officer
Bank of Valletta
James Smith
Director and Head
Nationwide Digital
Chris Portelli
Group Head of Technology
ME Direct
Dennis Gada
Senior Vice President
Infosys
(Moderator)
Panel Discussion:
Digital for the Next Normal – Lessons for Corporate Banking

Pieter Plas
Global Head of Change & Wholesale Banking
ING
Karl Werwath
Executive Vice President
& Chief Operating Officer
Bank of the West
Patricia Hines
Head of Corporate Banking
Celent
(Moderator)
11.35 – 12.20 EST
16:05 – 16:50 GMT
Retail Banking Power Session:
Partner Session
Corporate Banking Power Session:
Digital Acceleration – Gaining Speed and Scale

Rajashekara V. Maiya
Global Head Business Consulting Group
Infosys Finacle
12:20 – 12:25 EST
16:50 – 16:55 GMT
What’s Ahead!

Time zone 1
APAC & MEA
Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT
Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT
Driving Purposeful Growth – CEO Perspective

Nestor Tan
Chief Executive Officer
BDO Unibank
Mohit Joshi
President
Infosys
(Moderator)
14:20 – 15:05 IST
16:50 – 17:35 SGT
Panel Discussion:
Redesigning Customer Engagement for the New Normal

Kaspar Situmorang
Executive Vice President & Head Digital
Bank BRI
Adrian Vermooten
Head of Customer Experience
Standard Bank
Sankarson Banerjee
Chief Information Officer
RBL Bank
Sajit Vijaykumar
Chief Operating Officer
Infosys Finacle
(Moderator)
Panel Discussion:
Cash Management for the Evolving Normal

Venkat ES
MD & Head, APAC Treasury Product, Global Transaction Services
Bank of America
Brent Stephens
Head of Liquidity Solutions
Westpac New Zealand
Balaji Natarajan
Head – Payments and Cash Management, Transaction Banking
ANZ Bank
Rahul Wadhavkar
Head of Commercial Banking
Product Management, North America
Infosys Finacle
(Moderator)
15.05 – 15.50 IST
17:35 – 18.20 SGT
Retail Banking Power Session:
How Leading Banks Are Maximizing Engagement with a Unified Hub

Krishna Mohan
Principal – Product Management
Infosys Finacle
Supriya Sathnur
Product Marketing Lead – Digital Channels
Infosys Finacle
Corporate Banking Power Session:
Differentiating Treasury Services Strategy for the 2020s

Siva Subramaniam
Lead Product Manager
Infosys Finacle
Sudhindra Murthy
Product Marketing Lead
Infosys Finacle
15:50 – 15:55 IST
18:20 – 18:25 SGT
What’s ahead!

Time zone 2
Europe & Americas
Sessions
09:30 – 09:35 EST
14:30 – 14:35 GMT
Welcome Note
09:35 – 10:20 EST
14:35 – 15:20 GMT
Technology Led Customer Engagement and Innovation

Amir Arooni
Executive Vice President,
Chief Information Officer
Discover Financial Services
Arun Krishnan
Global Head of Engineering
Infosys Finacle
(Moderator)
10:20 – 11:35 EST
15:20 – 16:05 GMT
Panel Discussion:
Redesigning Customer Engagement for the New Normal

Aarthi Murali
Chief Customer Experience Officer
M&T Bank
Septimus Blake
Chief Executive Officer
National Commercial Bank Jamaica
Darren Marsden
Chief Information Officer
Nationwide Building Society
John Dangoia
Global Head of Product Management
Infosys Finacle
(Moderator)
Panel Discussion:
Cash Management for the Evolving Normal

Charlotte Aleblad
Head of Group Cash Management
Swedbank
Desiree Wolfe
Director of Product Management
Webster Bank
Frank Koord
Senior Product Manager, Cash Management
ING
Christine Barry
Research Director
Aite Group
(Moderator)
11:35 – 12:20 EST
16:05 – 16:50 GMT
Retail Banking Power Session:
How Leading Banks Are Maximizing Engagement with a Unified Hub

Krishna Mohan
Principal – Product Management
Infosys Finacle
Supriya Sathnur
Product Marketing Lead – Digital Channels
Infosys Finacle
Corporate Banking Power Session:
Differentiating Treasury Services Strategy for the 2020s

Siva Subramaniam
Lead Product Manager
Infosys Finacle
Sudhindra Murthy
Product Marketing Lead
Infosys Finacle
12:20 – 12:25 EST
16:50 – 16:55 GMT
What’s ahead!

Time zone 1
APAC & MEA
Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT
Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT
Innovation in the New Normal – Lessons from the Apple Way

Steve Wozniak
Co-founder
Apple
Sanat Rao
Chief Business Officer
& Global Head
Infosys Finacle
(Moderator)
14:20 – 15:05 IST
16:50 – 17:35 SGT
Panel Discussion:
Scaling Digital Innovation – Learning from Innovation Pioneers

Jagdish Narayanan
Chief Information Officer
Jio Payments Bank
Abhishek Arun
Chief Operating Officer
Paytm Bank
Daniel Cassar
Head of Digital Innovation
APS Bank
Venkatramana Gosavi
Global Head of Sales
Infosys Finacle
(Moderator)
Panel Discussion:
Scaling Digital Innovation in Business Banking

Michael Spiegel
Global Head of Trade
Standard Chartered
Kashinath Hariharan
Head of Transaction Banking, Payments, Cash Management & Digital Innovation
ICICI Bank
Zied Jalali
Head of Structured Finance & Transaction Banking
National Bank of Bharain
Puneet Chhahira
Global Head,
Marketing & FinTech Engagements
Infosys Finacle
(Moderator)
15:05 – 15:50 IST
17:35 – 18:20 SGT
Retail Banking Power Session:
Partner Session
Corporate Banking Power Session:
How Blockchain is Radically Transforming Transaction Banking

Emmanuelle Ganne
Senior Analyst & Blockchain Lead
World Trade Organisation
Alan Koenigsberg
Global Head of New Payment Flows
Visa Business Solutions
Hitesh Sachdev
Head of Start-up Engagement, Innovation & Investments
ICICI Bank
Vivek Jeyaraj
Principal Product Manager
Infosys Finacle
(Moderator)
15:50 – 15:55 IST
18:20 – 18:25 SGT
What’s Ahead!

Time zone 2
Europe & Americas
Sessions
09:30 – 09:35 EST
14:30 – 14:35 GMT
Welcome Note
09:35 – 10.20 EST
14:35 – 15:20 GMT
Innovation in the new normal – Lessons from the Apple Way

Steve Wozniak
Co-founder
Apple
Sanat Rao
Chief Business Officer
& Global Head
Infosys Finacle
(Moderator)
10:20 – 11:35 EST
15:20 – 16:05 GMT
Panel Dicussion:
Scaling Digital Innovation – Learning from Innovation Pioneers

Jeremy Balkin
Head of Innovation
HSBC
Sailesh Panchal
Director of Technology & Engineering
Metro Bank UK
James Smith
Director and Head
Nationwide Digital
Don Free
Vice President
Gartner
(Moderator)
Panel Discussion:
Scaling Digital Innovation in Business Banking

Michael Vallance
Managing Director
Santander UK
Daniel Seay
Director of Wholesale Transformation
Fifth Third Bank
Ajay Vij
Senior Vice President
Infosys
(Moderator)
11:35 – 12:20 EST
16:05 – 16:50 GMT
Retail Banking Power Session:
Partner Session
Corporate Banking Power Session:
Enabling Superior Digital Engagements for the Corporate Customer

Chandramouli K
Senior Industry Principal
Infosys Finacle
12:20 – 12:25 EST
16:50 – 16:55 GMT
What’s Ahead!

Time zone 1
APAC & MEA
Sessions
13:30 – 13:35 IST
16:00 – 16:05 SGT
Welcome Note
13:35 – 14:20 IST
16:05 – 16:50 SGT
Scaling Digital Leadership with Purpose – COO Perspective

John Hinshaw
Group Chief Operating Officer
& Group Managing DirectorHSBC
Mohit Joshi
President
Infosys
(Moderator)
14:20 – 15:05 IST
16:50 – 17:35 SGT
Panel Discussion:
Driving Digital Operational Excellence

Ajay Kapoor
Head of Business Technology Group
HDFC Bank
Henry Aguda
Chief Technology and Operations Officer
& Chief Transformation Officer
Union Bank of Philippines
Sudhir Babu
Global Head of Support
Infosys Finacle
(Moderator)
Panel Discussion:
Driving Digit-First Transaction Banking

Peter Jameson
MD, Head of Trade & Supply Chain Finance, Asia Pacific
Bank of America
Bhavna Saraf
MD, Head of Trade, Working Capital & ECA Solutions
Lloyds Banking Group
Krishnaswamy Subbarao
Global Head of Strategy and Products
Infosys Finacle
(Moderator)
15:05 – 15:50 IST
17:35 – 18:20 SGT
Retail Banking Power Session:
Unlocking Agility and Resilience with Cloud

K R Venkatraman
Senior Product
Line Manager
Infosys Finacle
Gaurav Sharma
Senior Industry Principal
Infosys Finacle
Corporate Banking Power Session:
Transforming Payments for the Next Normal

Rajendra Veetil
Global Lead – Payments
Infosys Finacle
Radhesh T Radhakrishnan
Principal Consultant, Payments and Cash Management
Infosys Finacle
15:50 – 15:55 IST
18:20 – 18:25 SGT
Valedictory Address

Sajit Vijaykumar
Chief Operating Officer
Infosys Finacle

Time zone 2
Europe & Americas
Sessions
09:30 – 09:35 EST
14:30 – 14:35 GMT
Welcome Note
09:35 – 10:20 EST
14:35 – 15:20 GMT
Scaling Digital Leadership with Purpose – COO Perspective

John Hinshaw
Chief Operating Officer
& Group Managing DirectorHSBC
Mohit Joshi
President
Infosys
(Moderator)
10:20 – 11:35 EST
15:20 – 16:05 GMT
Panel Discussion:
RETAIL: Driving Digital Operational Excellence

Stephen White
Chief Operating Officer
Yorkshire Building Society
Jan Erik
Head of Core Banking Technology
Santander Consumer Bank
Jorge Hospina
Chief Information Officer
Bancolombia
Raj Kalahasthi
Chief Information Officer
Commercial Bank
Kapol Tandon
AVP – Regional Manager
Infosys Finacle
(Moderator)
Panel Discussion:
Driving Digit-First Transaction Banking

Jenny Lin
Head of Technology for Commercial Banking
Royal Bank of Canada
Harish Natarajan
Global Lead – Payments
World Bank
Michael Knorr
Head of Payment and Liquidity Management
Wells Fargo
11:35 – 12:20 EST
16:05 – 16:50 GMT
Retail Banking Power Session:
Unlocking Agility and Resilience with Cloud

K R Venkatraman
Senior Product Line Manager
Infosys Finacle
Gaurav Sharma
Senior Industry Principal
Infosys Finacle
Corporate Banking Power Session:
Transforming Payments for the Next Normal

Rajendra Veetil
Global Lead – Payments
Infosys Finacle
Radhesh T Radhakrishnan
Principal Consultant, Payments and Cash Management
Infosys Finacle
12:20 – 12:25 EST
16:50 – 16:55 GMT
Valedictory Address

Sajit Vijaykumar
Chief Operating Officer
Infosys Finacle

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