INNOVATION IN RETAIL BANKING 2020
COMPILED BY EFMA, INFOSYS FINACLE & DIGITAL BANKING REPORT
With responses from over 500 banking executives globally, the 12th edition of ‘Innovation in Retail Banking’ report is arguably the most important edition, because of the significant changes brought on by COVID. Download the report to benchmark your innovation and digital transformation approach.
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ACHIEVE DIGITAL TRANSFORMATION AT SPEED AND SCALE TO STAY RELEVANT
Only way banks can manage competing priorities today is through digitization at speed and scale in areas ranging from customer engagement and cost management to business model innovation and people empowerment.
MAXIMIZING DIGITAL CUSTOMER ENGAGEMENT TO DRIVE GROWTH
Customer engagement is at the core of digital transformation plans for 2021. Now, more than ever, customer-centric innovation needs to be an important element in the banking industry’s balancing act.
Know more about Finacle Digital Engagement Suite Download Innovation in Retail Banking Report
INNOVATE TO CREATE NEW VALUE AND STAY COMPETITIVE
Innovation is the primary source of differentiation and sustainability. We believe banks should be looking at innovating not just products and services but the business model itself: Sanat Rao, Chief Business Officer and Global Head, Infosys Finacle
WEBINAR: BANKING INNOVATION IN A POST-PANDEMIC WORLD
SPEAKERS
The Financial Brand
Jim Marous
Owner and Publisher of Digital Banking Report
Société Générale
Claire Calmejane
Chief Innovation Officer
Infosys Finacle
Arun Krishnan
SVP – Global Head of Engineering
Banorte Bank
Olga Ceja
Director of Innovation and Digital Channels
Moderator
Efma
Silvia Cunill Calvet
Regional Manager Iberia, Africa & Latam Innovation Program Manager