INNOVATION IN RETAIL BANKING 2020

COMPILED BY EFMA, INFOSYS FINACLE & DIGITAL BANKING REPORT

With responses from over 500 banking executives globally, the 12th edition of ‘Innovation in Retail Banking’ report is arguably the most important edition, because of the significant changes brought on by COVID. Download the report to benchmark your innovation and digital transformation approach.

ACHIEVE DIGITAL TRANSFORMATION AT SPEED AND SCALE TO STAY RELEVANT

Only way banks can manage competing priorities today is through digitization at speed and scale in areas ranging from customer engagement and cost management to business model innovation and people empowerment.

Download the ‘Innovation in Retail Banking Report’

Innovation in Retail Banking Report

Download Innovation in Retail Banking Report

MAXIMIZING DIGITAL CUSTOMER ENGAGEMENT TO DRIVE GROWTH

Customer engagement is at the core of digital transformation plans for 2021. Now, more than ever, customer-centric innovation needs to be an important element in the banking industry’s balancing act.

Know more about Finacle Digital Engagement Suite  Download Innovation in Retail Banking Report

INNOVATE TO CREATE NEW VALUE AND STAY COMPETITIVE

Innovation is the primary source of differentiation and sustainability. We believe banks should be looking at innovating not just products and services but the business model itself: Sanat Rao, Chief Business Officer and Global Head, Infosys Finacle

Download EFMA report

Download Innovation in Retail Banking Report

WEBINAR: BANKING INNOVATION IN A POST-PANDEMIC WORLD


Webinar highlights:

VAM

Listen to Webinar Recording

SPEAKERS


The Financial Brand

Jim Marous

Owner and Publisher of Digital Banking Report

Société Générale

Claire Calmejane

Chief Innovation Officer

Infosys Finacle

Arun Krishnan

SVP – Global Head of Engineering

 

Banorte Bank

Olga Ceja

Director of Innovation and Digital Channels

Moderator
Efma

Silvia Cunill Calvet

Regional Manager Iberia, Africa & Latam Innovation Program Manager