FINACLE DIGITAL ENGAGEMENT SUITE

Banks in over 100 countries rely on Finacle’s industry leading digital suite to delight their customers

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DELIVER ENGAGING
CUSTOMER EXPERIENCES

The Finacle Digital Engagement Suite is an advanced omnichannel solution that helps banks – onboard, sell, service and engage – retail, small business and corporate customers. The suite offers a broad range of traditional, modern and emerging channel experiences to every type of user – end customer, bank staff, external partner and trusted third party.

The core promise of the Finacle Digital Engagement Suite is to enable banks to drive deeper customer engagements, openness and agility for innovation-led growth, and digital operational excellence. This is made possible by a unified engagement hub, a broad suite of digital experiences, industry leading architecture, a robust ecosystem and experiences that are transformed from end-to-end.

UNIFIED ENGAGEMENT HUB

POWERING CONTEXTUAL AND
PERSONALIZED INTERACTIONS

  • An enterprise-class system of engagement that powers insights-driven personalized customer experiences across channels, applications and devices
  • Works seamlessly with all back-end applications such as core banking and payments, as well as channel applications such as mobile banking, branch solutions, and chat bots
  • Offers extensive capabilities to design customer-centric processes leading to consistent cross-channel journeys

“With Infosys Finacle, we now have a strong digital suite that enables the bank to drive growth while providing an exceptional banking experience to our growing retail, SME, institutional and corporate customers” – Kennedy Uzoka, Group Managing Director, UBA Group.

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ROBUST CAPABILITIES
AND ECOSYSTEM

EMPOWERING YOU TO INNOVATE RAPIDLY AND CONTINUOUSLY

  • A comprehensive set of capabilities help banks onboard, sell, service and engage customers across channels and applications
  • Finacle App Center, a marketplace of partner solutions, compliments the suite’s native capabilities to drive rapid and continuous innovation
  • Open APIs driven design enables innovation both inside the bank and in the partner ecosystem

Learn how Australian Military Bank has leveraged Finacle Digital Banking Suite to power their digital transformation program

John Ford
Chief Executive Officer
Australian Military Bank

FORRESTER WAVE™ DIGITAL BANKING ENGAGEMENT PLATFORMS, Q3 2019

LEARN WHY FORRESTER NAMED
FINACLE A LEADER

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Insight

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