> Finacle Digital Engagement Hub

Key features

Customer-led engagement architecture

Driving contextual experiences, robust cross-sales and nudges for financial well-being

Channel administration

Centralized channel rules and processes across assisted and self-serve channels

Content management

Enables a seamless cross-channel experience for customers

Preferences and entitlements

Enables the personalization of channel experiences for consumers across devices and channels

Transaction administration & experience management

Acts as a central engine for maintenance of various transaction rules

Open API-driven innovation

Embedding banking services into customer-chosen applications and offering services on social media channels

Reimagine banking with a unified engagement hub

The core promise of the Finacle Digital Hub is to enable banks to drive deeper customer engagements, openness and agility for innovation-led growth, and digital operational excellence.

Frictionless banking powered by Finacle Digital Engagement Hub

Leader in the industry

Year after year, Finacle is chosen as a leader in independent industry assessments by major analyst firms.


Infosys Finacle rated as a leader in The Forrester Wave™: Digital Banking Engagement Platforms, Q3 2019

Recognized as a leader among 11 top banking platforms, based on strategy, current offering and ...


Ovum Rates Infosys Finacle a Leader Among Digital Banking Solutions

Recognized as a leader from amongst 10 top digital banking platforms based on technology, execution and market impact ...


Celent rates Infosys Finacle a leader among digital banking solutions

Celent research has rated Infosys Finacle as a leading solution in the Celent ABCD analysis of digital banking ...

Client Stories

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