Business and corporate customer expectations for flexibility, speed, and integration within and across digital channels and external systems are on the rise. They demand:
The bank realized that the key to avoiding the risk of disintermediation is adopting the right combination of strategy and technology.
Bank of the West implemented the Finacle Digital Engagement Suite and Finacle Payments solution to transform its Treasury Management platform. The modern solution suite strengthens the bank’s digital treasury offering with an open infrastructure that helps effectively and efficiently serve client demands, while also providing enhanced capabilities, security, and personalization.
The key outcomes:
With the new platform, the bank’s corporate and business customers can digitally transact from the unified portal or through a host-to-host environment. The solution enables the bank to streamline payments and offer an integrated digital experience.