ASSURED STABILITY IN TIMES OF UNCERTAINTY
MOVE FROM REACTIVE TO PROACTIVE IT APPLICATION AND MONITORING

In today’s scenario, loss from failure of IT systems would transcend revenues, impacting the bank’s reputation and customer trust.

Finacle Assure, a preventive maintenance service built for proactive application and infrastructure monitoring and management, ensures guaranteed peace of mind.

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POWERFUL PREVENTIVE MAINTENANCE TO GUARANTEE IT SYSTEMS STABILITY

Efficient IT operations with zero disruption | Preventive maintenance | Fast restoration
24×7 Customer support and alerts with a quick response Team & offshore command center
Complete issue resolution with Finacle L2 & L3 support teams
Predictive data analysis, models and early warning system using health checks, and pattern analysis
Business process view to map incidents to business processes with near-real-time visibility
Managed Services for enterprise-wide automated application and infrastructure monitoring

Talk to us   RBL Bank moved to zero-disruption. Learn more

RBL BANK ADOPTS FINACLE ASSURE ON AWS CLOUD

As part of our digital transformation program we wanted to ensure zero-disruption, 100% availability of our IT systems. It was important for us to move away from a reactive to proactive maintenance strategy. Finacle Assure on AWS cloud has helped address this need. In the past few months, we have enjoyed uninterrupted operations, and gained significant insights into our infrastructure and applications usage. The proactive support with expert backing at the command center has helped us create value for our business teams and customers. As our business continues to grow, we see considerable value in this service.

Sankarson Banerjee Chief Information Officer, RBL Bank

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“One powerful differentiator: Finacle’s preventive maintenance services, which are unique in this market today”

Jost Hoppermann, VP and Principal Analyst, Forrester

Source: The Forrester WaveTM, Customer-Centric Global Banking Platforms, Q3 2016


OUR CUSTOMERS ARE MORE AGILE WITH PREVENTIVE MAINTENANCE

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