In today’s scenario, loss from failure of IT systems would transcend revenues, impacting the bank’s reputation and customer trust.
Finacle Assure, a preventive maintenance service built for proactive application and infrastructure monitoring and management, ensures guaranteed peace of mind.
As part of our digital transformation program we wanted to ensure zero-disruption, 100% availability of our IT systems. It was important for us to move away from a reactive to proactive maintenance strategy. Finacle Assure on AWS cloud has helped address this need. In the past few months, we have enjoyed uninterrupted operations, and gained significant insights into our infrastructure and applications usage. The proactive support with expert backing at the command center has helped us create value for our business teams and customers. As our business continues to grow, we see considerable value in this service.
Sankarson Banerjee Chief Information Officer, RBL Bank
Jost Hoppermann, VP and Principal Analyst, Forrester
Source: The Forrester WaveTM, Customer-Centric Global Banking Platforms, Q3 2016
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