Overview
Motilal Oswal Financial Services Limited is an Indian diversified financial services firm offering a range of financial products and services.
Opportunity
They were using an old framework and legacy systems, which posed challenges in day-to-day operations, impacting the overall operational productivity.
Solution
AssistEdge RPA was deployed to automate core business functions — where the organization started with support functions and gradually scaled to core functions. The simplicity and configurability of AssistEdge allowed Motilal Oswal Financial Services to scale multiple processes leveraging their internal resources, without the need of involving Service Integrator.
Outcome
Overall operational productivity increased by over 20%
Democratizing of automation. Constant experiments on new processes that can be automated
Reduces error rates in routine processes