Nations Trust Bank based in Sri Lanka is amongst the top 30 business establishments offering, world-class financial products and services for individuals, corporate and institutional clients. The organization was facing a challenge to manage several manual tasks for multiple users every day, such as onboarding of bank branch user, user modification, user deletion, suspension and more.
The company implemented AssistEdge RPA to automate these manual tasks in a secure way. AssistEdge Design Studio was used to configure the microbots, Java, and windows applications automations. As a result, cards and transactions were enabled/disabled quickly without manual intervention, leading to a 43% reduction in average handling time. Download the case study to know more.