Niki – AI Platform for Commerce

Techbins solutions Pvt. Ltd|
Artificial Intelligence Digital Engagement Payments

Placing orders has never been easier. Food orders, phone bill payments, cab booking, we’ve got it all in one place. With 60+ brands and counting,’s AI powered chatbot simplifies the ordering experience for your customers by getting more than 20 services on a single simple chat interface. What’s more, it’s omnichannel, so works seamlessly across Web, android, iOS, Facebook messenger, to name a few. Explore this unique platform to engage your users digitally and also monetize this engagement.

Watch & Learn

Prepaid Recharge Experience with Niki

With Niki users can interact in free text. Our advanced NPL engine capabilities help bots understand spelling mistakes, grammatically incorrect sentences, and regional references. This reduces friction and helps a whole new set of users to transact online thus increasing the penetration of your service.

Bus Booking Experience on Niki

The video demonstrates how a user can use Niki to book a bus.The flexibility to toggle any parameter at any point of a conversation makes the entire flow seamless, which is enabled by a Stateful Dialog manager being the core technology element as it understands the intent of the user & carries forward the conversation in a natural manner

SDK Integration in Oxigen Wallet

We have released Chat SDKs for brands to integrate and power these services, through a single chat interface. For a brand, it presents a unique opportunity for better engagement, monetization and having all merchants/services into their App for users to transact.

App Screens

Tap to explore various services

Start typing to chat with Niki

Choose among the various services

Set Reminders for Better Experience


Advanced NLP Capabilities

Our advanced NLP capabilities helps the bot in understanding and responding to free text, spelling mistakes, ungrammatical responses and even hinglish inferences.

Stateful Dialogue Manager

The bot understands the intent of the user and provides a seamless conversational experience which is more natural and intuitive, thereby acting as a strong differentiator from the query based engines like Siri.

Customized User Experience

Recommendation engine being smart technology piece understands the transactional behavior of the user to provide him with a customized experience basis his preferences.


Easy to integrate plug and play sdk of size 0.9 mb

With size lesser than 1 MB, this doesn't require a daylong effort to code and integrate.

Increased platform utility by increased user engagement

Engaging the user isn't a hassle anymore, resulting in developing a loyal user base.

Single access to 20+ services and 40+ merchants

Single access to multiple merchants makes it hassle free and fast.

Instant messaging app, backed with advanced ai capabilities

Semi-Automated Engine driven by Machine Learning helps us improve the technical capabilities real time.

Platform independent backend architecture

Platform independent backend architecture makes the integration seamless.

Monetisation of user base

Niki has monetised relationship with partner merchants. Revenue will be shared for all orders processed on your platform