Finacle Alerts Solution empower banks to provide multi-channel alerts to customers about transactions and events recorded by the bank’s diverse business systems.
The solution’s subscription feature enables the bank’s customers to select specific information that they want to be alerted about, in addition to the time and channel of information receipt. In addition to alerting corporate and retail customers of the bank, the solution provides alerts for the bank’s internal users as well.
The solution intelligently updates customers on their preferred mode of communication using a unified messaging engine.
Seamless enterprise alerting across host systems and multiple channels
Customer choose their preferred alert delivery mode and time
Configurable business rules to capture events and notify customers real-time
Easily adaptable to support language choice of your customer
Triggering of the alerts can be done on a real-time basis or on a batch basis
Choose from a library of alerts built using global experience
Banks can now notify customers with instant updates on a real-time basis
The Finacle Alerts solution keeps customers informed about events and actions that occur on their account and profile, delivered through multiple devices.
The Finacle Core Banking solution provides banks a comprehensive set of capabilities, including flexible product factories, extensive parameterization, and product bundling.
Finacle Digital Engagement Suite is an advanced omnichannel solution that helps banks – onboard, sell, service and engage – retail, small business and corporate customers.