Finacle Alerts Solution

Finacle Alerts Solution empower banks to provide multi-channel alerts to customers about transactions and events recorded by the bank’s diverse business systems.

The solution’s subscription feature enables the bank’s customers to select specific information that they want to be alerted about, in addition to the time and channel of information receipt. In addition to alerting corporate and retail customers of the bank, the solution provides alerts for the bank’s internal users as well.

Finacle Alerts Solution

Finacle Alerts Solution empower banks to provide multi-channel alerts to customers about transactions and events recorded by the bank’s diverse business systems.

The solution’s subscription feature enables the bank’s customers to select specific information that they want to be alerted about, in addition to the time and channel of information receipt. In addition to alerting corporate and retail customers of the bank, the solution provides alerts for the bank’s internal users as well.

Keep your customer updated with notifications and alerts

The solution intelligently updates customers on their preferred mode of communication using a unified messaging engine

Enterprise Level Alerts

Seamless enterprise alerting across host systems and multiple channels

Personalized Notifications

Customer choose their preferred alert delivery mode and time

Unmatched Flexibility

Configurable business rules to capture events and notify customers real-time

Multilingual Alerts

Easily adaptable to support language choice of your customer

Real-time and Batch-based Triggers

Triggering of the alerts can be done on a real-time basis or on a batch basis

Library of Alerts to Choose From

Choose from a library of alerts built using global experience

Key benefits

Banks can now notify customers with instant updates on a real-time basis

Deliver multi-channel alerts to anywhere at anytime

Enhanced customer experience with self-servicing

Serve all customer segments effectively

Delight customers with alerts in their language

Publish alerts across devices including wearables

Reduce frauds with timely alerts to customers

Know us better

Download and read brochures, case studies and reports by industry experts and analysts

Finacle Alerts Solution

This solution empowers your bank to provide multichannel alerts to your customers about transactions and events recorded by your...

Infosys Finacle named a leader among digital banking platforms

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Oct – Dec 2016 / Issue 33
Cover story: Live and Let Live: Fintechs and Banks Chant the Collaboration...

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Discover Financial Services, USA

Discover Financial Services, USA, chose Finacle for an overhaul of its entire banking technology ecosystem and won the Celent...

Kotak Mahindra Bank

Finacle was successful in replacing another vendor’s core banking system that was supporting millions of customers, accounts and transactions

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