Keep your customer updated with notifications and alerts

The solution intelligently updates customers on their preferred mode of communication using a unified messaging engine

Enterprise Level Alerts
Seamless enterprise alerting across host systems and multiple channels
Personalized Notifications
Customer choose their preferred alert delivery mode and time
Unmatched Flexibility
Configurable business rules to capture events and notify customers real-time
Multilingual Alerts
Easily adaptable to support language choice of your customer
Real-time and Batch-based Triggers
Triggering of the alerts can be done on a real-time basis or on a batch basis
Library of Alerts to Choose From
Choose from a library of alerts built using global experience

Key benefits

Banks can now notify customers with instant updates on a real-time basis

  • Deliver multi-channel alerts to anywhere at anytime

  • Enhanced customer experience with self-servicing

  • Serve all customer segments effectively

  • Delight customers with alerts in their language

  • Publish alerts across devices including wearables

  • Reduce frauds with timely alerts to customers

Know us better

Download and read brochures, case studies and reports by industry experts and analysts

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Brochure

Finacle Alerts Solution

The Finacle Alerts solution keeps customers informed about events and actions that occur on their account and profile, delivered...
Infosys Finacle named a Leader among Digital Banking Platforms
Analyst Rating

Infosys Finacle named a leader among digital banking platforms

Ovum has rated Infosys Finacle a market leader in the "Ovum Decision Matrix: Selecting a Digital Banking Platform, 2017–18"...
FinacleConnect

The Fintech Revolution

Oct – Dec 2016 / Issue 33
Cover story: Live and Let Live: Fintechs and Banks Chant the Collaboration...
Bankdhofar Core Banking Transformation Growth Efficiency Control
Case Studies

Bank Dhofar

The bank changed much of the banking application portfolio and infrastructure with it. The Finacle implementation at BankDhofar was...
Discover Financial Services
Case Studies

Discover Financial Services, USA

Discover Financial Services, USA, chose Finacle for an overhaul of its entire banking technology ecosystem and won the Celent...
Gearing up future
Case Studies

Kotak Mahindra Bank

Finacle was successful in replacing another vendor’s core banking system that was supporting millions of customers, accounts and transactions