COLLECTIONS IN THE NEW NORMAL ARE MORE COMPLICATED THAN EVER

Your customers need a positive, efficient, and empathetic collections experience during & after COVID-19

FinXEdge Collect can help you rejuvenate your collections, with embedded AI, in just 2 weeks

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COVID-19

Positive, Efficient, and Empathetic Collections Experience

with FinXEdge Collect, during & after COVID-19

Over-the-top, subscription-based, AI platform enables faster and accurate decisioning in debt collection

Improve Collection Predictability

Enhance Customer Experience

Improve Operational Efficiencies

Realize value in matter of weeks

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Reducing delinquency at a Large US bank

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Two-pronged strategy to manage impact of COVID-19

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In partnership with EdgeVerve Systems, we are modernizing our collection processes with real-time insights into delinquency rates, better risk segmentations and customized contact & calling strategies.

Julie Signorille, Executive Vice President and Consumer Banking Chief Operating Officer, Citizen’s Bank, USA

Citizens Bank reinvents collections segmentation


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Key Features

API-based
Integration

Simple integration with your servicing and collection systems using our API services

Servicing

Risk Bucket Prediction

AI-based Prioritized Queue

Suggestion on Corrective Measures

Collection

Predict Channel and Time

AI-based Personalized Communication

Roll Rate Prediction

Recovery

AI-based Prioritization

AI-based Resolution Strategies

Account Level Personality Insights

Customer Insights Engine
Insights-Engine

Generates 360 degree view of customer to identify patterns and predict behavior.
Prediction Engine
Prediction-Engine

Contextualized Suggestions and Predictions. Self Optimizes with Time.
Visualization
Engine

Out-of-the-box insightful charts and provisions to create on-demand views

5-step implementation guide for powerful debt collection

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