Software robots are taking the industry by storm. Industry analysts say that there will be millions of jobs that robots will start performing soon. But do you know exactly what these robot will do? Is your organization ready for them or are you sitting on the sidelines and waiting for the early adopters to show the way? Is Software Robotics or RPA reducing the costs or is it more expensive? Join our experts to discuss how some of the leading enterprises are adopting RPA and how they are utilizing the software robots. Let us see how robotics is making everyone more efficient – making the enterprise more efficient by automating the redundant processes and making employees more efficient by freeing their time and allowing them to perform more productive functions.
Sarah serves European clients across Everest Group’s global services research areas including IT and business processes services. She is also the lead analyst for Everest Group’s research on technologies for service optimization and automation globally. As well as contributing to media, Sarah often speaks at leading client and industry events and is active in social media as a frequent blogger and Twitter user. In May 2016 Computer Weekly named Sarah as one of 50 most influential women in the UK IT industry. In 2011, Information Management named Sarah as one of 17 women in technology to follow on Twitter. Sarah offers more than 20 years of experience and expertise in the global services industry, having served in a variety of capacities, including in-house practitioner, outsourcing provider and research analyst.
In his present role, Naresh is responsible for designing solutions that enhance customer value through the use of technology. He also spearheads several initiatives that help enterprises enhance customer experience across channels. Naresh completed his engineering degree from Pune University and has over 17 years of experience in solution design, business development, program management and client engagement. He specializes in creating solutions to enhance customer experience for many leading companies. Naresh has established himself as a thought leader in the customer experience space. His thought provoking and business management articles have been featured in various trade and management journals including CustomerThink and Infosysblogs. Naresh has often been quoted by national and trade publications.