Product Boundary

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

92 Onwards

• HTML

• Nested Frames

• Iframe

• Text

• Password

• Submit

• Button

• Checkbox

• Radio

• Anchor[Links]

• Select

• Frame [Level N]

• AJAX controls

Limitation: Flash, Silverlight, ActiveX Applets

Note:

• Lower versions of Firefox might work with appropriate Selenium but have not been tested with.
• Basic authentication dialog handling is not directly supported for Chrome and Firefox which is shown when the browser is launched and navigated to login URL. For more details on steps to automate basic authentication dialog for Chrome and Firefox, see Handling Basic Authentication for Chrome and Firefox in Automation Studio.
• For older version of Firefox please refer to User Manual.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

93 Onwards

• HTML

• Nested Frames

• Iframe

• Text

• Password

• Submit

• Button

• Checkbox

• Radio

• Anchor[Links]

• Select

• Frame [Level N]

• AJAX controls

Limitation: Flash, Silverlight, ActiveX, Applets

Note:

• Lower versions of Chrome might work with appropriate Selenium but have not been tested with.
• Basic authentication dialog handling is not directly supported for Chrome and Firefox which is shown when the browser  is  launched  and  navigated  to  login  URL. For  more  details on  steps to  automate  basic  authentication dialog  for Chrome  and  Firefox. See Handling  Basic  Authentication  for  Chrome  and  Firefox topic.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

93 Onwards

HTML

Nested Frames

Iframe

• Text

• Password

• Submit

• Button

• Checkbox

• Radio

• Anchor[Links]

• Select

• Frame [Level N]

• AJAX controls

Limitation:

Flash, Silverlight, ActiveX, Applets

Note: The content highlighting option using the Multimodal Interface is not supported for some of the applications using Microsoft Edge browser. This happens because the controls of such applications are guarded by the style-src Content Security Policy (CSP).

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019
   

93 Onwards

HTML

Nested Frames

Iframe

• Textbox
• Button
• Drop Down List
• Radio Button
• Checkbox
• Table (loop)
• Listbox
• Date/Time Picker
• Hyperlink
• Textarea
• Tab Selection

Limitation:

Flash, Silverlight, ActiveX, Applets

Note:

• The content highlighting option using the Multimodal Interface is not supported for some of the applications using Microsoft Edge browser. This happens because the controls of such applications are guarded by the style-src Content Security Policy (CSP).
  • For older version of Edge, please refer to User Manual.
• Only the applications that are launched in Internet Explorer document mode 11 are fully supported.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Chrome 93 onwards

• Firefox 92 onwards

• Only elements with a common parent and having similar xpath structure can be looped where each element varies at only one place by its index in its xpath.

• For ex: table -> tr[index] - > td - > button, ul - >li (index), etc.

Limitation:

• Data grid has break in rows while displaying data elements. Since the Loop variable is assumed to always increase by '1'. Such inconsistency in the looping element css3 selectors, the loop exits when the first inconsistent selector is encountered.
• If element ids are generated dynamically in the web page.
• For older version of Chrome and Firefox, see Automation Studio.

Note: It might not be possible to capture the correct selector/ capture selector at all by scraping and user might have to provide it manually.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

IE 11

• HTML

• Nested Frames

• Iframe

• Text

• Password

• Submit

• Button

• Checkbox

• Radio

• Anchor[Links]

• Select

• Frame [Level N]

• AJAX controls

Limitation: Flash, Silverlight, ActiveX, Applets

Note: Scraping may not work on certain sites (For example, having frames or very heavy content). Workaround is to configure the steps using Chrome and then change to IE Selenium based application.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Screen based automation without needing focus

• Get text from screen

• Set text to the screen

• Fire keyboard commands like F1, F12, Enter, ESC

• All commands possible in the emulator are supported

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Screen based automation without needing focus

• Get text from screen

• Set text to the screen

• Fire keyboard commands like -F1, F12, Enter, ESC. All commands possible in the emulator are supported

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

16.0.209.0

Screen based automation without needing focus

• Get text from screen

• Set text to the screen

• Fire keyboard commands like -F1, F12, Enter, ESC. All commands possible in the emulator are supported

• Windows 10

• Windiows 11

• Windows Server 2016

• Windows Server 2019

Mainframe emulators compliant with EHLLAPI interface

• Get text from screen

• Set text to the screen

• Fire keyboard commands like F1, F12, Enter, ESC

• All commands possible EHLLAPI in the emulator are supported.

Limitation:

• Supported with only 32 bit emulators which are compliant with EHLLAPI interface.
• Supported screen size is 24*80

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

1.8 and above

• Button

• TextField

• TextArea

• CheckBox

• RadioButton

• List

• Label

• Menu

• Table

• Tree

• Choicebox

• Colourchooser

• Slider

• Applets also supported

Limitation:

• Controls inside table like check boxes, radio buttons cannot be selected. However, table row can be selected.
• API automation is not supported by applets which are not even accessible manually when docked inside Engage tab.

Notes:

• JRE 5.0 or higher is installed on the agent’s machine
• It uses ports on the local loopback interface
• Feasible to set environment variables

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

1.8 and above

• JTextArea

• JTextField

• Jbutton

• Jlabel

• Jtable

• Jtree

• JTabbedPane

• JComboBox

• JCheckBox

• JRadioButton

• JMenuBar

• Colourchooser

• Slider

• Applets also supported

Limitation:

• Controls inside Jtable like checkboxes, radiobuttons cannot be selected. However, Jtable row can be selected.
• API automation is not supported by applets which are not even accessible manually when docked inside Engage tab.

Notes:

• JRE 5.0 or higher is installed on the agent’s machine
• It uses ports on the local loopback interface
• Feasible to set environment variables

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

1.8 and above

• Button

• TextField

• TextArea

• CheckBox

• RadioButton

• List

• Label

• Menu

• Table

• Tree

• Menubar

Limitation:

• Controls inside table like check boxes, radio buttons cannot be selected. However, table row can be selected.
• API automation is not supported by applets which are not even accessible manually when docked inside Engage tab.

Notes:

• JRE 5.0 or higher is installed on the agent’s machine
• It uses ports on the local loopback interface
• Feasible to set environment variables

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Chrome 93 onwards

• Firefox 92 onwards

• This activity always returns a single string value.

• The window number on which the JavaScript activity is to be executed should be navigated to using the Shift Click interaction of the studio.

Limitation: JavaScript functions cannot be defined in the JavaScript activity.

Note: TheJavScript code is specific to a browser version. The script written for one version for the web browser may or may not work on another version or another browser.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

REST

• Put, Get, Delete and Post method supported.

• Only services with Basic Authentication or No Authentication are supported.

Limitation: Complex types not supported.

Note: For https, certificate should be pre-installed before using it.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• SAP ECC 6.0

• Enhancement Package
  4 or above

SAP BAPI

• SAP’s internal http/s server is supported

• Basic Authorization (Username token) is supported

• All Standard BAPIs are supported

• All custom BAPIs are also supported.

Limitation: BAPIs exposed via SAP-PI or SAP-Netweaver Gateway or any other middleware. (This is supported via generic Web API in case the APIs support standard REST protocol)

Note: For https, certificate should be pre-installed before using it.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• OneNote 2013/ 16

• Tesseract 3.0.2.0

• Google Vision API

• Microsoft Vision API v2.0

• Abbyy Cloud OCR

• Image based lookup with support for offset.

• Co-ordinate based extraction

Limitations:

• Responsive UI with layout change
• Resolution change with offset
• Change in themes/ color scheme

Note: This Activity should be used in conjunction with Focus Window activity to bring a required screen in focus.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Chrome 93

• Firefox 92

Web Recording

Limitation:

• Chrome/Firefox
  While recording, if ENTER key is pressed on page (i.e.: Typed in Search Box and pressed Enter Key).
  If user opens a new tab before playback, then by clicking playback button, the application URL launches but focus on search field shifts to address bar and Enter gets executed in address bar rather than search input field (Automation fails).
  Hence, automation of Enter works fine when process is exported to Automation Studio because when ROBO runs, it always launches the application in browser.
  Also, ensure that the chrome instance is not running in background from system tray during recording and playback before launching the process recorder.
• Dynamic control capture
  If a class is dynamically getting added or changed in existing HTML tag on mouse hover, then there is a possibility that playback fails on locating that control based on that dynamic class. This is because process recorder doesn’t move mouse during playback.
  Also, if both CSS path and XPath gets changed dynamically for an application when loaded, then control is not captured.
• Recording for modal dialog window in IE
  Process recorder doesn’t capture control when show modal dialog window appears, For example, Calendar. This method only works in IE whereas Chrome & Firefox don’t support it as it is deprecated.
• Mouse hover events will get captured after holding a mouse on target element (Menu with submenu option) for at least 2 seconds.
  If user doesn't hold mouse on such control which opens the sub menu, then playback will fail due to element not found as web recorder didn't captured the mouse hover.
  For more information, see Troubleshooting.
• Process recorder will not be able to capture interactions performed on dynamic iframes or iframes with cross domain URLs.
• Process recorder is unable to record steps for JIRA application with file upload button due to technology constraints and will be available in next release.
• A process is recorded using WinSCP application. Application is in launched state and process is run via process recorder.
  The Automation ID of the controls in the Login pop up window are dynamically generated and changing. Playback is not possible for such application.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Windows Desktop application

Windows Recording

Limitation:

• Test run fails to automate an event for Windows application which opens a dialogue/dropdown/popup on click.
  Some Windows applications, for example: Outlook, Excel, PowerBI, Word etc. require focus to activate the window and hence user ends up clicking the control twice, this registers as two mouse clicks which fails the test run.
  For more information, see Troubleshooting.
• In Windows application like MS Paint when user performs an action such as Save As which opens a popup, the recorder button gets hidden behind the paint window.
  For more information, see Troubleshooting.
• Test run fails in Automation Studio for some windows applications due to change in container class name property. For example, Power BI or MS paint.
  For more information, see Troubleshooting.
• Control interactions/events which are not listed in Automation Studio will not be mapped from process recorder.
• If you open a new incoming chat window of Skype/Lync while the recording is on, then Skype might crash.
• Combination of keyboard & mouse interaction (For example, KeyPress<Ctrl> + Mouse Click) will not be recorded via process recorder.
• Interaction will not be captured on selecting control by hovering mouse over control and selecting the content. (For example: Adding table in MSWord by selecting cells using mouse hover).
• Sensitive information like SSN, UID, password etc. will not be captured and playback for these controls are not supported in process recorder.
  If field is not identified as password field i.e. the container classname/container name/name doesn’t have password as an identifier field, then its typed value will not be masked or encrypted.
• Interaction on dynamic controls for Playback/Test run is not supported.
  For more information, see Troubleshooting.
• Test run fails when user drags mouse to select some text/word/sentence.
  Since drag interaction is not supported in Automation Studio, it will not be mapped as previously explained. For more information, see Troubleshooting.
• When we are recording process via process recorder then sometimes first step gets captured as Automation Recorder.
  For more information, see Troubleshooting.
• When we are recording process via process recorder then in case of mouse hover scenario, user needs to perform click instead of just hovering mouse over the control for proper recording of steps.
• Process recorder playback not supported for notepad++ file icons image in topmost tool bar due to technology constrains and will be available in next release.
• During recording, if there are any windows applications running in background whose wpf windows property is being set to topmost, then at times, interaction on recorded application will not be captured due to interference in retrieving the automation element property.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Excel Apps 2019 and Office 365

Windows Recording

Limitation:

• Excel - Interaction will not be captured on a cell when user types or enters value and stops process recording immediately without any further mouse/keyboard interaction.
  Refer Troubleshooting Guide for alternate option.
• Excel – If process is recorded for opening a password protected excel file where user enters the password, it will not be mapped to Automation Studio due to invalid application title.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Microsoft Excel 2019

• Microsoft Excel 365

• Get value from a cell

• Set value to a cell

• Copy value from a cell

• Paste into a cell

• Search (row lookup and column lookup)

• Insert column

• Insert row

Excel cells

Limitation: Pivot Table, Macros with input parameters

Note: Looping over data in an excel and updating the data in the loop is supported using the corresponding activities in the Toolbox of Automation Studio.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Only primitive data types are supported as input and output parameters

Limitation: Complex data types not supported as input and output parameters

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• ECC 6

• EHP 4

SAP Recording based automation of SAP thick client application without the need for focus.

• Controls supported for extraction:

•   GuiTextField - gives text value

•   GuiCTextField - gives text value

•   GuiTextEdit - gives text value [multiline]

•   GuiLabel - gives text value

•   GuiComboBox - gives selected value

•   GuiRadioButton - gives True/False depending on whether checkbox is Checked/Unchecked

•   GuiCheckBox - gives True/False depending on whether checkbox is Checked/Unchecked

•   GuiStatusBar - gives text value

•   GuiTitleBar - gives text value

•   GuiGridView - extracting value from its cells

•   GuiTableControl - extracting value from its cells of standard control types mentioned above

•   GuiTee - getting node text value. [if the control is checkbox, its selected state i.e. True/False is returned]

Limitation: Tree controls with dynamic nodes in it.

Note: For SAP recorder, we record all the controls which is possible by SAP GUI scripting and playback it. For some of the controls where user is setting value to controls, we are parameterizing the value. If new control is encountered which is not parameterized, user can parameterize manually by editing script and replacing the value to be parameterized with wscript. arguments(n) where n is index of next argument. Argument indexes 0,1,2 are reserved.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Outlook 2019 and Outlook 365

E-Mail Items

E-Mail Items basic operation like Search mail, Send mail, Reply mail, Forward mail, read mail, Create mail, delete mail and download attachment.

Limitation:

• Mail Search attachment filter not enabled for embedded images not supported.
• Search will not work when outlook is opened in admin or safe mode.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Word 2019, 365.

• Excel 2019, 365 and other text based files.

Basic File operation and Scan file

Limitation: For Scan file the Scan engine without command line scanning is not supported.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Take a print screen of current focus window

Limitation : Print screen is not possible in case if screen is locked

Note: This Activity should be used in conjunction with Window Focus activity to bring a required screen in focus.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Send keyboards events to the focused window

Limitation: UAC (user access control) popup, OS specific events (ex: windows key, windows+L, Control+Alt+Delete), sendkey won’t work if system is locked.

Note: KeyEvents activity sends key combination to the focused window only.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Chrome 93

• Firefox 92

Send keyboards events to web element

Limitation: IE9 to IE11 & above doesn’t support sendkeys

Note: KeyEvents activity sends key combination to the web element

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

All windows application

Focus activity brings the matching title into foreground.

Limitation: App title which are not tracked in the task manager does not work.

Note: If the matched title is outside the docked application in case of Engage, then that matching window title is brought into foreground and focus.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

All windows application

Dock activity docks the matching title if it is undocked, in Engage.

Limitation: Dock activity has no relevance in Automation studio. So, it bypasses the execution if it is run in ACE. App title which are not tracked in the task manager does not work.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Base release version: Siebel CRM 8.1.x / 8.2.x

• Application Version: 15.8.0.0 SIA

•    Navigation to any Tab and subtab.

• Set and get text value in Grid control, Textbox, Combobox, Checkbox, Radio Button, DateTime control.

• Performing Query, Go, New, Copy, Delete, Cancel operations on Applet.

• Tree Expansion (Plus Button click) inside a Grid.

• Hyperlink clicks inside a Grid.

• Opening Tasks in Siebel.

• Performing next and pervious operations in Task.

• Table data from Grid.

•    Radio buttons in Task View using windows Host.

Limitation: ActiveX controls outside the supported controls list

Notes:

• All web controls need to be automated using web automation.
• Windows Host activity supported only for radio buttons in the task view.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Oracle EBS R12

• Oracle 11i (which uses JRE 1.5+)

• LWTextArea

• LWTextField

• Button

• LWLabel Grid

• LWMenu

• LWChoiceBox

• LWCheckBox

• LWTab

• RadioButton

• ScrollBar

• Navigator

• StatusBar

• Also, Dynamic Controls

Limitations:

• Embedded controls are not supported
• Embedded controls are not supported
• Controls inside Grid like checkboxes, radio buttons cannot be selected.
• However, you can click on particular row
• API automation is not supported by applets which are not even accessible manually when docked inside Engage tab

Notes:

• JRE 5.0 or higher is installed on the agent’s machine
• It uses ports on the local loopback interface
• For Oracle EBS 11i server, the JRE version should be 5.0+
• Use Host activity inside the Oracle EBS web application to automate Oracle EBS forms

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Controls supported in Java

• Controls supported in Oracle EBS

• Controls supported in Windows(only for Siebel)

Limitations:

• Code Editor inside application host activity cannot access application host plugin but can access parent Application plugin.
• Application Host - Windows option is not supported for application other than Siebel.
• While configuring the UI element/ a field of a window popup box using Application Host Activity, even though controls are highlighted, the advance configuration screen remains blank and shows no control. To get control listing in advance configuration screen, provide name of the parent window in the Window Title of the configuration of the Application Host activity, instead of the name of the window popup box.

Note: Application host activity can only be added inside an Application activity

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Image based lookup with support for offset

Limitation:

• Responsive UI with layout change.
• Resolution change with offset
• Change in themes/ color scheme.
• Down and Up key presses don’t work within webpage or on drop down boxes using image control in Citrix.

Note:

• This Activity should be used in conjunction with Window Focus activity to bring a required screen in focus.
• Automation is performed using mouse and keyboard simulation.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

SQL Server and Oracle

Insert and select query on data

Limitation: Any alteration to the Database and table.

Note: SQL 2016 is certified.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

SharePoint 20

Windows 10

SharePoint functionalities

• SharePoint Move

• SharePoint Delete

• SharePoint Copy

• SharePoint update

Limitation: Currently SharePoint 2010 is only supported and for current logged in user who has direct access to SharePoint , not SSO based.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

Applications supporting Microsoft UI Accessibility framework

Controls having programmatic access using Microsoft UI Automation framework

Limitations:

• Custom controls, composite controls
• Controls which requires Admin/ Elevated access to perform action
• Applications not supporting Microsoft UI Accessibility Framework

Note: Some controls require Focus to perform action.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

NA

• Text based pdfs

• Password protected pdfs

• Scanned pdfs

Text and Tables

Limitations:

• Restricted pdfs, scanned pdf with handwritten data.
• Pdfs with rotated data.
• Selection templates to give expected result only if intended data is contained in rectangles.
• For scanned pdfs extracted data accuracy depends on quality of PDF and it is not always 100% accurate and may require correction before any kind consumption.

• Windows 10

• Windows 11

• Windows Server 2016

• Windows Server 2019

• Microsoft Excel 2019

• Microsoft Excel 365

As supported by Excel Macros

As supported by Excel Macros

Limitation: It creates a new studio process and it is expected that the user copies the new process into existing automation process (copy the steps and arguments)