Server-Side Prerequisites

This section lists the required prerequisite third-party software needed for running AssistEdge server-side components.
 

System Licensed Software
Application/Web Server - Windows
  • Windows server 2016
  • Windows server 2019
  • Microsoft Visual C++ 2015-2019 Redistributable (x64)
Application/Web Server - Linux
  • Linux – RHEL – 8.4
Database server(s) Oracle
  •  Oracle 18C
  •  Oracle 21C
SQL
  •  SQL Server 2016
  •  SQL Server 2017
  •  SQL Server 2019

PostgreSQL 14

Load Balancer / Proxy for cluster setups If you are deploying the product in a cluster set up, it is recommended to have Load Balancer and Proxy software based on customer’s standard operating environment.
Valid SSL certificate issued by trusted certificate authority A valid SSL certificate is required for secure connectivity between different components (HTTPS). The certificate must be issued by a trusted certificate authority.