Decision Workbench
Initial Setup required for Decision Workbench
- Validate if the Control Tower is up and running.
- User should have one of the accesses under “Decision Workbench” to open Decision Workbench.
Request Availability to take Decision
- Only requests for the profiles mapped to the user will be available for the user to take action.
- By default, the past 30 days’ open requests are available on launch.
- User can use filter to fetch requests of all statuses older than defaulter filter days.
General Error Message on performing Interaction
- Error message on clicking a card
- Other users might have picked the request before you, try refreshing the home screen.
- Ensure that Transaction Store (Elastic Search) and Rabbit MQ are up and running.
- Error message on Submit
- Validate if Transaction Store (Elastic Search) is running.
- See Control Tower logs for details.