This feature lets you configure the success and failure landing tabs for the selected process in AssistEdge Engage. Refer AE-Engage-User Guide.pdf to know about the tabs in detail. See the Engage User guide for more details.
To configure landing tabs:
1. In the Attended Automation tab, select the available profile in the Profile list.
2. Select the process to configure the feature.
3. Click the Choose Feature list, and then select Landing Tab.
4. In the Success Tab and the Failure Tab list, select from the following available option:
· Summary - configures the landing tab in the Summary tab of Engage application.
· <Name of application used in the process> - configures the intended application as a tab in Engage application.
5. Click SAVE.
The tabs are configured and starts appearing in the Landing Tab page on the right side of the screen. You can select the process and delete the tabs, if required.
The Success or Failure tab is activated based on the success or failure of the search respectively, in Engage application.