What is AssistEdge Cognitive Services?
A powerful feature that lets you extract insight and subjective information from the content helps you with a better customer service and market approach. At enterprise level you need to process images into a more meaningful and actionable data that can be achieved with cognitive computing. It has the ability to mine the data based upon negative or positive attitude of the customer, takes your business to a new height.
Automation Studio supports cognitive services provided by Microsoft and Google such as speech, vision and text to analysis sentiments and process images.
The output of the cognitive services is a JSON. You can use the JSON activity to get a value, such as, score, from the output.
Benefits of Cognitive Services
The objective of cognitive computing is:
· Effective customer interaction
· Analyze human sentiments
· Assist in making efficient and quick decisions
· Accelerate productivity
Prerequisites
A valid subscription or application interface key is required to use the AssistEdge Cognitive Services. The subscription key or the application interface key can be obtained either from the service provider or EdgeVerve marketplace team.
Cognitive Services Automation Journey
The below diagram gives an overview of the steps involved in creating an automation process workflow using AssistEdge Cognitive Services:
