Server-Side Prerequisites and Requirements

7-zip (any other archiver which supports extraction of long file paths)

NA

Configure the machine as per the product guidelines in Hardware Sizing.

The server machine where the build is installed should be able to connect with the database server.

• In the /etc/security/limits.conf file, add the entry: 
  assistEdge – nofile 65535

  NOTE:

  You can set a higher nofile number based on your requirement.

• In the /etc/sysctl.conf file, add/update the entry: 
  vm.max_map_count=262144

• Create new group – assistEdge:
  sudo groupadd assistEdge

  NOTE:

  assistEdge is case sensitive and must be used as mentioned in this document.

• Assign the AssistEdge group to the user 
  sudo usermod -a -G assistEdge <username>
• Change the installation directory group to:
  chgrp -R assistEdge <Installation Directory>/AssistEdgeAutomation
• Create ae alias:
  • Create a file ae.sh (provide execute permission to this file) in the /etc/profile.d folder and add the entry:
    Alias ae=<Installation Directory>/AssistEdgeAutomation/scripts/ae.sh

• For single server deployment, validate that the firewall rule is applied for default port 8443 to allow UI to backend server communication.
• For clustered deployment, validate that all the required firewall rules are applied to allow communication on target ports for each component across servers. See AssistEdge Engage Deployment Model section for sample port configurations.
• Following ports to remain open if you are using the default network configuration:

• In case of cluster setup, it is required to use network drive to store Baked In ML training data and model.
• In case network drive is not present follow the below mentioned steps:
  • For Windows: It can be created using below steps. Below command creates network drive mount on all UI and Backend tier machines in cluster setup:
    • Open Command Prompt with Administrator rights and change the directory to <Installation Directory>/AssistEdgeAutomation > scripts.
    • Run ae networkdrive mount command. For more information, see AE Commands.
  • For Linux: Mount a shared drive at a common location on all servers in the cluster. The assistEdge group created above must have access to this drive. See Mounting Shared Drive section to know how to mount the shared drive in Linux.
• Make sure that the mounted network drive folder has read/write permissions.

• If AVX is supported:
  • For Windows: Install Microsoft Visual C++ 2015 Redistributable Update 3 (if not already present).
  • For Linux: Not Applicable.
• If AVX is not supported, get a CPU with AVX support irrespective of the type of OS you are using for the installation (Windows or Linux).

• To enable HTTPS protocol during installation, save the below mentioned key and certificates at <Installation Directory>/AssistEdgeAutomation > data > Certificates folder.
• Required Commercial Certificates are:
  • rootCert.crt (CA/Root certificate)
  • server.key (Server key)
  • server.crt (Server certificate)
  • inter.crt (Intermediate certificate, if any)
• .crt files should be stored in PEM/ Base64 format. For more information, see Verify/ Save Certificates in PEM/ Base64 Format.
• In case you do not have the commercial certificates, you can generate self-signed certificate during installation itself. However, it is not recommended to use the self- signed certificates.
• Refer SSL Certificatessection to know more about certificates such as how to obtain certificates, how to save/update key and certificates post installation and so on.

• Post installation, copy the server license file provided by EdgeVerve to <Installation Directory>/AssistEdgeAutomation > data > License folder.
• Post installation, navigate to Admin Module > License Manager (refer License Managersection to know how to upload License files) and upload below mentioned License file that are to be used as per the functionality:

Follow the below steps if Oracle database is used:

1. Download the below listed DLL files from the link given below:
    

   Component	Version	Description
   Oracle.EntityFrameworkCore	6.21.90	Download from here. Extract/unzip the downloaded package. Access \lib\net40 folder, locate and copy Oracle.EntityFramework.dll file.
   Oracle.ManagedDataAccess	3.21.100	Download from here. Extract/unzip the downloaded package. Access \lib\net40 folder, locate and copy Oracle.ManagedDataAccess.dll file.

    

2. Create a new folder named Oracle under data folder at <Installation Directory>/AssistEdgeAutomation > data.
3. Save both the DLL files at <Installation Directory>/AssistEdgeAutomation > data > Oracle folder that you created above.
2. Download the Oracle Instant Client: 
   2. For Windows: Download from here.
   2. For Linux: Download from here.
      2. Extract/unzip the downloaded package 
      2. Access instantclient_21_10 folder (the version of this folder can be different) and copy the entire content from within the folder.
      2. Create a new folder named instantclient under Oracle folder (<Installation Directory>/AssistEdgeAutomation > data > Oracle) created above.
      2. Place the copied content of the instantclient_21_10 folder at <Installation Directory>/AssistEdgeAutomation > data > Oracle > instantclient folder.