AE-Engage-Linking Attended Automation to Lowcode UI

AssistEdge Engage harnesses the power of Intelligent automation to empower enterprise customer care teams with smart features. Its unified dashboard non-intrusively integrates with disparate applications and technologies to provide a relevant and contextual view. It delivers a strong Attended Automation capability with guided assistance to agents, enabling customers to be serviced faster and better. AssistEdge Engage has proven reduced average handling times, improved productivity, decreased operational costs and a better customer experience. Easy to integrate and deploy, AssistEdge Engage makes it possible for businesses to maximize the returns from their existing contact center investments.

AssistEdge Low code Orchestrator provides drag-drop and point-click ability to build feature-rich responsive Web apps using LCAP. It provides pre-built integration with Attended and Unattended Automation, thus mitigating the need for application API. Web applications created using AssistEdge Lowcode Orchestrator are accessible over all types of devices like desktops, laptops, tablets, and mobiles.